Team Leader
12 hours ago
Company Description
Bodycraft Spa & Salon, recognized and awarded among the Top 50 hottest brands of Bangalore for three consecutive years, is a trusted destination for advanced styling, hair and skin care, cosmetology, and wellness services. Founded in 1997 and guided by the expertise of beauty care professional Manjul Gupta, Bodycraft has seen rapid growth in services and infrastructure. The salon serves over 2 lakh satisfied clients across 13 state-of-the-art facilities, employing over 650 professionals trained by international experts from reputable institutions and brands, ensuring clients receive the highest quality care.
Role Description
This is a full-time, on-site role for a Team Leader located in Bengaluru. The role involves managing daily operations, leading and motivating a team of beauty professionals, ensuring high standards of service and client satisfaction, coordinating with different departments, handling customer inquiries and feedback, and maintaining a clean and safe work environment. The Team Leader will be responsible for overseeing staff performance, implementing training programs, and ensuring compliance with company policies and industry regulations.
Qualifications
- Leadership and team management skills
- Experience in customer service and client relationship management
- Knowledge of beauty and wellness services, including hair, skin care, and cosmetology
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure and handle challenging situations
- Previous experience in a similar role within the beauty and wellness industry is preferred
- Certification or diploma in beauty care, cosmetology, or related field is a plus
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