Help Desk Support Executive

1 week ago


Ambawadi Ahmedabad Gujarat, India Shah Investors Home Ltd Full time

**Back-office operations / Helpdesk Support Executive**

Job Responsibilities:
Perform back-office operations and provide support to clients.

Assist clients with: Mobile App / Web App installation and usage, Account Opening and KYC procedures

Provide walkthroughs of app features, reports, and dashboard functions.

Guide clients in filling out forms and perform necessary follow-ups.
- Account transactions, fund transfers (inward & outward)
- Charges, margins, and profit & loss details
- Help clients update CKYC and other account-related information.

**Required Skills**:

- Strong communication skills (Gujarati / Hindi / English)
- Basic mathematical understanding
- Familiarity with websites, mobile apps, and portals
- Proficiency in Excel and general computer operations

**Eligibility**:
**-**Any graduate / undergraduate / fresher with basic technical and communication skills.**

**Note:

- Salary Will be 14k to 20k - depend skill and Knowledge + Experience.**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment

Work Location: In person


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