Tele Caller Executive
2 weeks ago
**Roles & Responsibilities**
**Telecaller (with Pharmacy Knowledge) - Roles & Responsibilities**
- **Make outbound calls** to customers, patients, or healthcare professionals to promote pharmacy products or services.
- **Provide accurate information** about medicines, prescriptions, and health-related products.
- **Answer inbound inquiries** related to product availability, dosage, pricing, and usage.
- **Maintain records** of calls, follow-ups, and customer details in CRM or databases.
- **Coordinate with pharmacists** and medical staff to ensure accurate communication.
- **Handle prescription orders**, refills, and guide patients through the process.
- **Educate customers** on dosage, side effects, and product benefits (as per pharmacy guidelines).
- **Achieve daily/weekly targets** for calls, sales, or leads as set by the manager.
- **Stay updated** on pharmacy products, drug categories, and regulations.
**Job Types**: Full-time, Permanent
Pay: ₹9,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Work Location: In person
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