Customer Success Executive

2 weeks ago

Ahmedabad Gujarat, India RADIXWEB Full time

**How you should be?**
CSE responsibilities include resolving client queries, recommending solutions, and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust.What you will do?

**Key Responsibilities**:

- Onboarding: Assist new customers in getting started with our services. Guide them through the setup process and show them how to use the features so they feel comfortable.
- Training: Offer training sessions or materials to help customers make the most of our tools and features.
- Setup Service: assist with the client's website using paid or complimentary hours to expedite its launch.
- Account Management: Build good relationships with customers. Check in with them regularly to see if they are happy and using our products well.
- Collaboration: Work closely with our sales and technical teams to meet customer needs and ensure everything goes smoothly for them.

**What we are looking for?Desired Skills**:

- Customer Orientation: Ability to understand and respond to the needs of diverse customer personalities, ensuring a positive experience.
- Communication & Presentation Skills: Excellent verbal and written communication, with the ability to present ideas clearly and persuasively.
- Time Management & Multi-tasking: Strong ability to prioritize tasks, manage multiple responsibilities, and meet deadlines efficiently.
- Technical Proficiency: Solid computer skills, with familiarity in using various software and tools (Ms Excel, Word).
- Language Skills: Fluent in English, with proficiency in other regional languages as an added advantage.
- Decision-Making: Strong decision-making capabilities, able to evaluate situations and make sound judgments quickly.
- Adaptability: Flexible to work on a shift basis, including night shifts, and adjust to changing work requirements.

**Skills**:Chat support, Good Communications, Customer Support, Customer satisfaction, Tech Savy

**Benefits**:

- Health insurance

Schedule:

- Night shift

  • Female Customer Care Executive

    7 days ago

    Ahmedabad, Gujarat, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Female Customer Care executive Job Location : Sindhu bhawan (Ahemdabad) job Time : Mon To Fri : 10 to 7 Sat: 10 to 3:30 Thanks & Regards, Success Placement Consultancy Pay: ₹8,914.50 - ₹26,879.98 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Success Executive

    1 week ago

    Ahmedabad, Gujarat, India baby organo Full time

    **Job description** **Position Title: Customer Success Executive** **Location: Makarba, Ahmedabad (On-Site)** **Role & responsibilities** - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions,...

  • Executive - Customer Success

    1 week ago

    Ahmedabad, Gujarat, India Ecosmob Technologies Pvt. Ltd. Full time

    **About Ecosmob**: Ecosmob Technologies Pvt. Ltd. is the fastest growing IT company specializing in VoIP (Voice over IP and Video over IP). Ecosmob's other range of services include Smartphone Applications, Search Engine Optimization, Website Development & Design and Web Marketing. **Designation**: Executive - Customer Success **Location**:...

  • Customer Success Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Appitsimple Infotek Pvt Ltd Full time

    **About AppitSimple **About Callhippo CallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in...

  • Customer Success Executive

    2 weeks ago

    Bodakdev, Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    2 weeks ago

    Makarba, Ahmedabad, Gujarat, India 3ffd3002-115a-448f-9266-3478d3c39e98 Full time ₹ 3,00,000 - ₹ 7,00,000 per year

    We're Hiring: Customer Success Executive / Manager (1–10 Years)Location: Ahmedabad | Full-time | Global Client InteractionActowiz Solutions — a fast-growing data technology company (Web Data Scraping, Automation, SaaS) — is looking for Customer Success professionals who can build strong client relationships, ensure smooth project execution, and drive...

  • Urgent Required Customer Relation Executive

    2 days ago

    Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Relation Executive Job Location : Shyamal Cross Road,(Ahemdabad) J.D. Job description: Need to handle all E commerce support activities and indulge to resolve all customer queries, marketing calling campaign, lead generation. Thanks & Regards, Success Placement...

  • Customer Success Executive

    5 days ago

    Ahmedabad, Gujarat, India RADIXWEB Full time

    **How you should be** As a Customer Success Executive responsibilities include resolving client queries, recommending solutions, and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. **What you will do** - Responsible to manage OnPrintShop Client...

  • Customer Success Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Cogoport Full time

    At Cogoport, Customer Success Executives (CSEs) are the first point of contact for businesses moving goods globally. As a CSE, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. - This is...

  • Customer Success Executive

    5 days ago

    Ahmedabad, India Appitsimple Infotek Pvt Ltd Full time

    Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of Software...