Customer Success Executive
10 hours ago
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of Software Suggest and **2** **000+ **customers of CallHippo, AppitSimple has a dominant presence over the globe. Product: CallHippo. **CallHippo **was **launched in 2017 **. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide **easy to adopt,** **cost-effective, scalable, and accessible phone systems **to businesses. **Customized pricing plans **, **24/7 available support **, and **innovative top-of-the-line features **make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future. Appitsimple prides itself on a flexible work environment that empowers employees to be critical decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem **Experience**: 0-1yr We are looking for a technically savvy Customer Success Executive who possesses a strong drive for results. The duties of the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. He should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. **Customer Success Executive Responsibilities**: Work closely with the sales team to understand customer needs and ensure a seamless transition from sales to onboarding Develop and maintain a detailed onboarding plan to ensure all customers receive a consistent and high-quality experience Conduct regular check-ins with customers to ensure their satisfaction and identify opportunities for improvement Manage and resolve any customer issues or concerns, ensuring timely resolution and communication Provide product training and education to customers, ensuring they are able to fully utilize our products and services Monitor customer usage and behavior to identify trends and opportunities for improvement Identify opportunities for upselling and renewals, working closely with the sales team to drive revenue growth Develop and execute renewal strategies to ensure high customer retention rates Develop and maintain customer success metrics and reporting, including customer satisfaction, product usage, and renewal rate **Customer Success Executive Requirements**: - Highly organized and able to multi-task. - Self-driven and proactive nature. - Excellent communication and interpersonal skills. - High computer literacy and ability to learn new software. - Knowledge of customer success processes. - Experience in document creation. - Patient and active listener. - Passion for service.
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Female Customer Care Executive
2 days ago
Ahmedabad, Gujarat, India Success Placement Full timeHelloo !!! Greetings From Success Placement Consultancy Urgent Required Female Customer Care executive Job Location : Sindhu bhawan (Ahemdabad) job Time : Mon To Fri : 10 to 7 Sat: 10 to 3:30 Thanks & Regards, Success Placement Consultancy Pay: ₹8,914.50 - ₹26,879.98 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...
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Customer Success Executive
2 weeks ago
Ahmedabad, India VasyERP Solutions Pvt Ltd Full time**Job Description | Customer Success Executive** **Location: Ahmedabad, Gujarat** **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to...
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Customer Success Executive
6 days ago
Ahmedabad, India Delbird Pvt Ltd Full time**Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...
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Customer Success Executive
4 days ago
Ahmedabad, Gujarat, India baby organo Full time**Job description** **Position Title: Customer Success Executive** **Location: Makarba, Ahmedabad (On-Site)** **Role & responsibilities** - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions,...
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Design Project Coordinator
1 week ago
Ahmedabad, India Customer Success Full timeJob Description We are seeking a highly organized and proactive Design Project Coordinator to manage design projects and facilitate effective communication with clients through CRM boards. The ideal candidate will ensure seamless coordination between design teams and clients, track project progress, and maintain clear and timely communication to deliver...
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Customer Success Executive
10 hours ago
Ahmedabad, India Statusi Pvt. Ltd. Full time**Job Title**:Customer Success Executive **Location**: Ahmedabad **Work Mode** - Hybrid Culture **Experience Level**: 1-2 Years **Key Responsibilities**: Product Knowledge: Develop a deep understanding of our SAAS products and their features, staying updated on enhancements and new releases. Customer Onboarding: Guide and assist new SAAS-based customers...
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Customer Success Executive
6 days ago
Ahmedabad, India SwiftSku Full timeJob Description About Us SwiftSku is a Y Combinator backed early stage startup. SwiftSku's co-founder, Mit Patel, grew up helping his family run their small convenience store. Mit’s family is just one of tens of thousands of Indian-immigrant owned convenience stores in America. These small family stores desperately need our help to stay alive as big...
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Customer Success Executive
2 weeks ago
Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full timeIntro to Role: As a Customer Success Executive, you will be ensuring the success and satisfaction of organization’s customers. This involves developing and maintaining strong relationships with clients, understanding their needs and goals, and working with them to help achieve their objectives through the use of the company's products and services.What...
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Customer Success Executive
2 weeks ago
Ahmedabad, India SalesHandy Full timeHighlights of some of the key achievements of the Customer team at SalesHandy. - Achieved an NPS score of 30. - Rated 4.5 by more than 300 users in G2crowd, getapp, chrome store, and other software discovery portals. - Adding more than 300 customers every month Up next, the challenges we are looking forward to solving: - Hitting 170k MRR goal (Adding 500...
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Customer Success Executive
1 week ago
Ahmedabad, India SwiftSku Full timeAbout Us SwiftSku is a Y Combinator backed early stage startup. SwiftSku's co-founder, Mit Patel, grew up helping his family run their small convenience store. Mit’s family is just one of tens of thousands of Indian-immigrant owned convenience stores in America. These small family stores desperately need our help to stay alive as big corporate chains are...
