Customer Service Executive

6 days ago

Pune, India Burgundy Brand Collective Full time

**Brand**: Burgundy Hospitality is one of India's fastest growing specialty retail companies with ten stores in five cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of International brands pan-India and the role of Fashion Consultant / Sales Executive is crucial to this. Role: RETAIL SALES EXECUTIVE **Tasks and Responsibilities** - Assisting the customer though the buying cycle - Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising - Closing and opening of the store responsibly - Driving store level sales - Supporting the manager and team - Managing store assets and equipment - Maintaining in-store visual merchandise - Providing feedback and on ground insights **Skills and Experience Desired** - At least 2 years of experience in Retail sales - Prior experience with an international fashion brand or a footwear brand - Customer service orientation - Knowledge of customer service principles and practices - Verbal and written communication skills - English - Team player with good listening skills - Ability to resolve customer concerns in a diplomatic manner - Honest, mature and well-organized - Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude **Reporting : To Store Manager** **Salary**: Up to ₹23,000.00 per month Schedule: - Day shift - Flexible shift - Morning shift

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