Customer Service Executive

1 day ago


Pune, India Earthly Joy Global Pvt Ltd Full time

**Customer Service Executive** **Responsibilities**:
Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

**Customer Service Executive** **Requirements**:
A bachelor’s degree in administration or a related field.

A minimum of 3 years experience.

Excellent interpersonal and written and oral communication skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹24,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)


  • Customer Service

    2 weeks ago


    Pune, India Link Talent Management Service Full time

    Full Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...


  • Pune, Maharashtra, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider, delivering comprehensive customer management solutions that support and advocate our clients' brands. We assist our partners in acquiring, supporting, retaining, and growing their markets through complete life-cycle customer support services. iEnergizer serves a diverse...

  • Customer Service

    1 day ago


    Pune, India Link Talent and Management Service Full time

    Full Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...


  • Pune, India Bitagridiron Full time

    Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work...


  • Pune, India Robu.in Full time

    **Customer Service Executive** **Job Summary**: **Number of Positions**: 02 required. **Experience**: Freshers, 0 to 1 Years (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experienced preferred). **Salary Range CTC**: Rs.2,38,094/- per annum **(In-hand: 15,000/- pm)** -to - Rs.2,83,900/- per annum **(In-hand: 18,000/-...


  • Pune, Maharashtra, India Akshya Patra Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Overview The Customer Service Executive plays a critical role in maintaining the happiness and satisfaction of customers by providing exceptional service. This position serves as the frontline representative of the company, responsible for addressing customer inquiries, resolving issues, and ensuring a seamless experience from initial contact to resolution....


  • Pune, India Capita Full time

    Provides administrative support to customer service processes. **Job title**: Executive - Customer Services Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it on to the...


  • Pune, India Excellence Lead-Gen Solutions B2B Full time

    Salary: 15000 To 20000 We are seeking a motivated and experienced Customer Service Executive with excellent communication skills in English to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service to ensure customer satisfaction. **Salary**: ₹15,000.00 -...


  • Pune, Maharashtra, India PALMONAS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Service Executive (Voice Process)Location: Koregaon Park, PuneCompany: PalmonasDepartment: Customer Support / OperationsEmployment Type: Full-time, On-siteAbout Palmonas:Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a...


  • Pune, India Credence Resource Management Full time

    CONTACT HR Pankaj-8956559799 Credence Resource Management is into 3rd Party US Debt Collections. We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills. As a Collection Specialist, you will be...