Client Servicing

2 days ago


Marol Mumbai Maharashtra, India Shemaroo Entertainment Full time

Experience: 4 - 7 yrs | Location: Mumbai - Andheri East - Marol
- Coordination between editors & clients to ensure smooth & timely delivery, client servicing - Giving timely updates to Clients & getting the job delivered to them while meeting the timeline committed to Clients - Daily job updating to be checked and ensure that the billing for the same is done Discuss the new jobs with respective TLs for time frame and process - Strong coordination with TLs tracking each project status minutely, discussing real time issues during Daily meetings - Excellent client co-ordination to make sure there is immediate response and proactive action to ensure the job meets the delivery timelines as desired by client - Effective planning of jobs including Source identification, Retrievals, Assigning to the right TL, measuring daily output, backup and invoicing - Taking complete ownership on the Studio business targets and making sure monthly targets are met - Maintaining strong bond and coordination with the existing clients, regular follow ups

The responsibilities of this position includes:

- Coordination between editors & clients to ensure smooth & timely delivery, client servicing
- Giving timely updates to Clients & getting the job delivered to them while meeting the timeline committed to Clients
- Daily job updating to be checked and ensure that the billing for the same is done

Discuss the new jobs with respective TLs for time frame and process- Strong coordination with TLs tracking each project status minutely, discussing real time issues during Daily meetings
- Excellent client co-ordination to make sure there is immediate response and proactive action to ensure the job meets the delivery timelines as desired by client
- Effective planning of jobs including Source identification, Retrievals, Assigning to the right TL, measuring daily output, backup and invoicing
- Taking complete ownership on the Studio business targets and making sure monthly targets are met
- Maintaining strong bond and coordination with the existing clients, regular follow ups



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