Customer Care Executive

15 hours ago

Patna Bihar, India Panchmukhi air and train ambulance pvt ltd. Full time

**Position: Business Development Executive/Telecalling Executive**
**Experience - Freshers with good English communication**

**Location: Patna**

**Company Overview**:
Panchmukhi Air and Train Ambulance Service Pvt Ltd is a leading provider of emergency medical transportation services across India. We specialize in air and train ambulance services, offering critical care and swift transportation for patients in need. Our mission is to deliver high-quality, timely, and compassionate care to save lives and improve patient outcomes.

**Job Summary**:
**Responsibilities**:

- Present and promote Panchmukhi's ambulance services to prospective clients.
- Negotiate contracts and close deals to achieve sales targets.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Build and maintain strong relationships with existing clients to ensure high levels of customer satisfaction.
- Address client inquiries and resolve any issues or complaints promptly and professionally.
- Develop and implement strategies to enhance client retention and loyalty
- Track and report on sales performance, providing insights and recommendations for improvement
- Accurately recording details of customers’ purchase orders.
- Receiving incoming telephone calls and assisting with customer inquiries

**Qualifications**:

- Excellent communication and interpersonal skills.
- Fluency in Hindi and English.
- Ability to work in rotational shifts with a 6-day working week and rotational week off.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in using relevant software and technology for sales and marketing activities.

**Compensation**:

- Competitive salary and benefits package commensurate with experience and qualifications.

By joining Panchmukhi Air and Train Ambulance Service Pvt Ltd, you will be part of a dedicated team committed to providing lifesaving services and making a difference in the community. We look forward to welcoming a passionate and driven individual to contribute to our mission and growth in Patna.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 20/03/2025
Expected Start Date: 26/03/2025

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