Guest Service Associate

We are looking for a Guest Relations Associate to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll...

Job DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...

Urgently Required Guest Service Executive Food and accommodation Provided **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,500.00 - ₹12,500.00 per month **Benefits**: - Food provided Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Ernakulam, Kerala (required) Ability...

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

UG or PG with minimum 1 year relevant experience preferred **(Hospitality)**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check - in - Coordinate luggage collection and storage - Oversee check -...

**Responsibilities and Duties** - Persons who have experience in leading a team are added advantage. - Anticipate guest needs and build rapport with customers - Address customer complaints and escalate to the concerned team when needed - Provide information about amenities, areas, venues and promote services - Offer assistance with certain tasks like...

Qualification - Diploma / Degree in hotel management - Deliver the company experience for guests. - Work with the hotel team to create the company experience for guests. - Follow up with guests with additional services that enhance the guests’ experience. - Handle guest requests professionally and/or refer as appropriate. - Assist service team as necessary...

Urgent Openings for Guest Relation / Front Office role at **Provident Housing Ltd., Edapally road, Ernakulam** **Any Graduation or Diploma with 0 to 3 yrs experience, Excellent communication and basic MS office is mandatory** **"ONLY SMART LOOKING FEMALE CANDIDATES"** **Location: Edapally, Ernakulam to Thekkady road.** **JD** - Review guest arrival lists to...

_**Hotel Front Desk Agent responsibilities include**:_ Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Hotel Front Desk Agent job description - **Job brief**_ We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of...