Captain

2 weeks ago

Lower Parel Mumbai Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time

As a **F&B Captain** at **The Bombay Canteen **or **O Pedro**, you will be an ambassador for the exceptional service and cuisine that are the characteristics of our dining experience across locations. You will ensure your warm, personal attention and knowledge of our outstanding food and beverage offerings makes our guests feel unique and valued.

We have two roles open, one at The Bombay Canteen and the other at O Pedro. This role will report to the Restaurant Manager of the respective location.

Our flagship restaurant, **The Bombay Canteen** showcases the wealth of India’s cuisine by recreating local, seasonal dishes and reinterpreting age old Indian culinary traditions in a frequently changing menu. Our next venture, **O Pedro**, pays homage to the energy of Goa in a menu that brings back the fun of tropical living with simple, sophisticated food and drink, with influences from the state’s Portuguese history. **Bombay Sweet Shop** is a modern day mithai shop which brings back the magic of mithai in a never seen before avatar, in a fun and contemporary way, while staying deeply rooted in traditions and techniques. Our online venture - **enthucutlet** is a bimonthly food mag that brings you unusual stories about food in India, and our all-day cafe **Veronica's**, holds a piece of Mumbai's heart in the iconic Jude Bakery, and showcases the best sandwiches, coffee, bakes, and wine

The Bombay Canteen and O Pedro are currently ranked among India's top 10 restaurants by Condé Nast Traveler India.

**Responsibilities**:

- Understand how all items are procured, prepared and served to consistently offer professional, friendly and engaging service in a informative, casual and helpful manner
- Greet & welcome guests with warmth and professionalism
- Assist guests in selecting food and beverages items, providing recommendations and answering questions
- Ensure that guests orders are accurately taken and delivered in a timely manner
- Handle guest complaints or special requests with tact and problem - solving skills
- Carry out opening and closing procedures as per the checklists.
- Follow all safety and sanitation policies when handling food and beverages
- Assist in training of Stewards for their restaurant duties
- Adhere to Hunger Inc, policies, procedures and service standards

**Requirements**:

- Minimum 1 years of experience in a supervisory or captain role
- Previous point of sale system experience an asset
- Strong communication and interpersonal skills, with fluency in English
- Ability to work well under pressure in a fast paced environment
- Excellent customer service and problem - solving skills
- Ability to focus attention on guest needs, remaining calm and courteous at all times

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Lower Parel, Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91 9967278562

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