Customer Service Executive
4 days ago
**Job Title**: Customer Service Executive
**Company**: Saisha Tours and Travels
**Location**: Navi Mumbai (Office nearby station - easy to commute)
**Job Type**: Full-time (Monday to Friday) Saturday and sunday fixed week off
**Shift Timing**:8pm - 5am
**Salary**: ₹16,000 - ₹20,000 per month (based on experience & performance)
**About Saisha Tours and Travels**:
Saisha Tours and Travels is a leading travel company based in **Navi Mumbai and Pune**, specializing in **domestic and international holiday packages, customized tours, hotel bookings, flight reservations, corporate tours, honeymoon trips, and group travels**.
Our mission is to provide **affordable, reliable, and memorable travel experiences** for our clients. With a strong customer-first approach and a dedicated team, we have earned the trust of thousands of happy travelers.
We are looking for enthusiastic and motivated **Customer Service Executives** to join our growing team at **Saisha Tours and Travels**. The role involves reaching out to potential customers, explaining our travel/tour packages, generating leads, and achieving sales targets.
**Responsibilities**:
- Make Inbound/outbound calls to prospective customers.
- Explain packages and convert leads into confirmed bookings.
- Maintain positive relationships with clients and provide excellent customer service.
- Maintain records of calls and sales in CRM.
**Requirements**:
- Minimum Qualification: HSC (12th pass) or above.
- Good communication skills in English.
- Basic computer knowledge.
- Positive attitude, target-oriented, and willingness to learn.
**Benefits**:
- Attractive incentives on performance.
- Salary growth opportunities.
- Friendly and supportive work environment.
- Office located close to the station for easy commute.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
**Language**:
- English (preferred)
Work Location: In person
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