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Customer Service Executive

2 weeks ago

Thane, India Dyneton Full time

**Job Title**: Customer Service Executive
**Location**: Thane, Maharashtra

**About Us**:
We are a dynamic organization committed to delivering exceptional customer experiences. Join our team and be part of a supportive work environment where your skills are valued, and your growth is encouraged.

**Key Responsibilities**:

- Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address customer needs and improve processes.
- Provide product or service information and guide customers through solutions.

**Qualifications**:

- Minimum 1 year of experience in customer service or related field (freshers with strong communication skills can also apply).
- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving skills and ability to handle challenging situations.
- Familiarity with CRM systems is a plus.
- Patience, empathy, and a customer-first attitude.

**What We Offer**:

- Attractive salary and performance-based incentives.
- Opportunity to learn and grow in a professional environment.
- Supportive and friendly team culture.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person