Customer Service Executive

2 days ago

Thane, India SaffronBizz Solutions LLP Full time

We have an excellent opportunity for the profile of **Customer Service Executive**

**Qualification**: Graduation

**Experience**: 4+ years

**Location**: Thane
- Resolve customer complaints and grievances with a positive, empathetic approach. - Communicate effectively both verbally and in writing. Record and analyze customer feedback to improve services. - Work closely with various departments to ensure customer satisfaction. Maintain a professional attitude while dealing with complex issues. Essential Skills - Proven ability in handling customer grievances with patience and professionalism. - Strong interpersonal and convincing skills to turn negative experiences into positive outcomes. - Ability to work independently and as part of a team. - Excellent organizational and multitasking abilities.

**Skills Required**:

- Experience in customer service, especially in grievance handling. - Background in airline travel, hospitality, service industry, insurance, banking, home loans, property, or financial products is highly advantageous - 4+ years of relevant experience preferred **Why Join Us?**:

- Gain International travel process experience - Travel & tourism industry exposure - Competitive salary - Early attendance allowances - Growth opportunities in a supportive work environment. - Engage with a variety of challenges and enhance your problem-solving skills. - Be part of a company that values customer satisfaction and employee contributions. We are an equal opportunity employer and all qualified applicants will receive consideration.

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Thane, Maharashtra (required)

Ability to Relocate:

- Thane, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7039030614

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