Customer Service Executive
1 week ago
**Role**: Customer Service Executive
**Key Responsibilities**:
- Maintain accurate records of customer interactions in the CRM system.
- Resolve client issues efficiently and escalate when necessary.
- Work closely with sales and operations teams to ensure smooth customer experience.
- Follow up with clients to ensure their satisfaction and retention.
**Qualifications & Skills**:
- Any graduate.
- Strong communication and interpersonal skills.
- Ability to handle client queries patiently and professionally.
- Prior experience in customer service, B2B, or call center support is an advantage.
- Comfortable using computers and basic software tools.
**Location**: Thane, Maharashtra
**Perks & Benefits**:
- Competitive salary with performance-based incentives.
- Opportunities for career growth and skill development.
Pay: ₹16,000.00 - ₹25,000.00 per month
Work Location: In person
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