Customer Support

5 days ago

Delhi Delhi, India Fitspire Full time

**Responsibilities:)**
- Answering phones and explaining the products offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- Are you based in Delhi?
- What is your current salary?
- What is your expected salary?
- Can you join immediately?
- How many years of experience do you have in customer support?
- Do you have experience of FMCG industry?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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