Customer Support
10 hours ago
We are looking for a dedicated Customer Support Representative to join our team and provide excellent customer service to our clients The ideal candidate will be responsible for addressing customer inquiries resolving issues and ensuring a positive customer experience across multiple communication channels email chat phone etc You will act as the first point of contact for customers and play a key role in ensuring customer satisfaction and loyalty Key Responsibilities Respond to customer inquiries Handle incoming customer queries via email phone chat or social media in a timely and professional manner Problem-solving Identify customer issues troubleshoot problems and provide effective resolutions Customer support documentation Maintain accurate records of customer interactions issues and resolutions in the support system Escalate issues Forward unresolved issues to the relevant departments technical billing etc for further investigation or resolution Product knowledge Stay updated on product offerings services and company policies to provide accurate and up-to-date information to customers Follow-up Ensure timely follow-ups with customers on pending issues to guarantee customer satisfaction Feedback collection Gather customer feedback and share insights with the team to improve products and services Collaborate with teams Work with other departments Sales Marketing Technical Support to address customer needs effectively Meet performance metrics Ensure KPIs response time resolution time customer satisfaction scores etc are consistently met or exceeded
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Customer Support Manager
1 day ago
Delhi, Delhi, India Whitecollars Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCustomer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction. Position: Customer Support ManagerDepartment: Customer...
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Customer Support Executive
4 weeks ago
Delhi, Delhi, India Altor Smart Mobility Full timeCompany DescriptionAltor, a brand owned by Praesus Technologies, is developing the world's first software and hardware-enabled solutions to make bike rides easier, safer, and more efficient. These solutions are specifically targeted towards increasing fleet efficiency in two-wheeler-driven economies within the delivery, logistics, and bike-sharing...
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Customer Support Executive
4 weeks ago
Delhi, Delhi, India Easemytrip Full timeJob DescriptionWe are seeking a highly motivated and proactive Flight Support Executive for our team. As an Executive, you will learn various aspects of customer support like query resolution, handling situations, and interacting with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing...
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Customer Support Specialist
5 hours ago
Delhi, Delhi, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 35,00,000Customer Support RepresentativeWe are seeking a skilled and enthusiastic individual to join our team as a Customer Support Representative. This role offers an excellent opportunity for freshers to develop their professional skills in a dynamic work environment.Job Description:The Customer Support Representative will be the first point of contact for our...
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Customer Support Executive
1 day ago
Delhi, Delhi, India Riva Airglobal Services Full timeWe are looking for an enthusiastic and customer-oriented individual to join our team as a Customer Support Executive This is an excellent opportunity for freshers to develop their professional skills in a dynamic work environment As a Customer Support Executive you will be the first point of contact for our customers providing solutions handling...
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Customer Support Executive
1 day ago
Delhi, Delhi, India Aertrip Full timeCompany Overview At Aertrip travel transcends being a mere opportunity evolving into a treasured feeling we embed in our customers since 2012 Renowned for creating seamless and gratifying travel experiences we blend transparency and value enriching your journeys Based in Mumbai Aertrip stands out for quality trust and excellence in service ...
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Customer Support Representative
5 days ago
Delhi, Delhi, India Aigentity Full timeAre you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from youWhat You'll DoRespond to customer inquiries via email, chat, and phone.Provide...
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Customer Support Associate
4 days ago
Delhi, Delhi, India beBeeSupport Full time ₹ 10,000 - ₹ 1,00,000Job Title: Support AssociateWe are seeking a highly motivated and detail-oriented individual to join our team as a Support Associate. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via email, phone, and chat.The successful candidate will have excellent communication skills, be...
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Customer Support Role
19 hours ago
Delhi, Delhi, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 6,00,000Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to fill the role of Customer Service Representative. This position offers an excellent opportunity for freshers to develop their professional skills in a dynamic work environment.Main Responsibilities:Customer Interaction: Provide exceptional customer...
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Delhi, Delhi, India Support Studio Technologies Full timeRole : SAP VMS ConsultantWork experience : 3 to 5 Years.Work location : Remote, India.Job description : - 3-5 years of hands-on experience in SAP VMS implementation and support.- Strong domain knowledge of automotive business processesvehicle sales, procurement, trade-in, inventory management, and vehicle lifecycle.- Proficiency in customizing VMS-related...
