Customer Support

3 weeks ago


Delhi, Delhi, India KashCom Placements Full time

We are looking for a dedicated Customer Support Representative to join our team and provide excellent customer service to our clients The ideal candidate will be responsible for addressing customer inquiries resolving issues and ensuring a positive customer experience across multiple communication channels email chat phone etc You will act as the first point of contact for customers and play a key role in ensuring customer satisfaction and loyalty Key Responsibilities Respond to customer inquiries Handle incoming customer queries via email phone chat or social media in a timely and professional manner Problem-solving Identify customer issues troubleshoot problems and provide effective resolutions Customer support documentation Maintain accurate records of customer interactions issues and resolutions in the support system Escalate issues Forward unresolved issues to the relevant departments technical billing etc for further investigation or resolution Product knowledge Stay updated on product offerings services and company policies to provide accurate and up-to-date information to customers Follow-up Ensure timely follow-ups with customers on pending issues to guarantee customer satisfaction Feedback collection Gather customer feedback and share insights with the team to improve products and services Collaborate with teams Work with other departments Sales Marketing Technical Support to address customer needs effectively Meet performance metrics Ensure KPIs response time resolution time customer satisfaction scores etc are consistently met or exceeded



  • Delhi, Delhi, India beBeeCommunication Full time ₹ 23,000 - ₹ 26,000

    Customer Support RepresentativeWe are seeking a skilled professional to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, be able to analyze customer issues and concerns, and provide high-quality resolutions.Responsibilities:Provide top-notch support while communicating and assisting customersAnalyze...


  • Delhi, Delhi, India Verify App Full time

    Company Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...


  • Delhi, Delhi, India Riva Airglobal Services Full time

    We are looking for an enthusiastic and customer-oriented individual to join our team as a Customer Support Executive This is an excellent opportunity for freshers to develop their professional skills in a dynamic work environment As a Customer Support Executive you will be the first point of contact for our customers providing solutions handling...


  • Delhi, Delhi, India Buildesk Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're Hiring: Customer Support Executive We're looking for a Customer Support Executive (1–2 years experience) to join our team and support our growing Real Estate CRM product.What you'll do: Create & manage support tickets for client-reported issues Resolve client queries and doubts with clarity Capture client feedback and share with the team Provide...


  • Delhi, Delhi, India Silvish Full time

    About SilvishSilvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.We are looking for a Customer Support Executive to be the voice of Silvish...


  • Delhi, Delhi, India Aertrip Full time

    Company Overview At Aertrip travel transcends being a mere opportunity evolving into a treasured feeling we embed in our customers since 2012 Renowned for creating seamless and gratifying travel experiences we blend transparency and value enriching your journeys Based in Mumbai Aertrip stands out for quality trust and excellence in service ...


  • Delhi, Delhi, India beBeeSupport Full time ₹ 14,000 - ₹ 16,000

    Job SummaryWe are seeking a highly skilled customer support professional to join our team. As a customer care representative, you will be responsible for providing exceptional support to customers via chat and email.Key Responsibilities:- Provide timely and effective customer support through various communication channels.- Analyze customer reports to...


  • Delhi, Delhi, India Alankit Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We have Urgent Openings in Jhandewalan, Central Delhi for Customer supportCompany - Alankit Limited Profile- Customer Support Executive ( CPV Process-consular, passport and visa services )Shift - 06:30 AM-4:00 PMResponsibility -To handle inquiries related to Visa, Passport, and Other Services. The ideal candidate will provide exceptional support to...


  • Delhi, Delhi, India Alankit Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We have Urgent Openings in Jhandewalan, Central Delhi for Customer Support Voice (Tamil and / or Malay )Company - Alankit Limited Profile- Customer Support Executive ( CPV Process-consular, passport and visa services )Shift timings - 06:30 AM-4:00 PMPreference will be given to those Candidates who have worked in early morning shifts in Delhi...


  • Delhi, Delhi, India Skill Veda Full time

    Job description: Job Role: Customer Success Associate Location: New Delhi Compensation: 5 LPA-5.5 LPA (Including PF and PGDM monthly fees of INR 6,666) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication • You will be doing PGDM along...