(3 Days Left) Customer Support Executive
24 hours ago
We are looking for an enthusiastic and customer-oriented individual to join our team as a Customer Support Executive This is an excellent opportunity for freshers to develop their professional skills in a dynamic work environment As a Customer Support Executive you will be the first point of contact for our customers providing solutions handling inquiries and ensuring a high level of customer satisfaction Key Responsibilities Customer Assistance Provide exceptional customer service by answering queries via phone email and live chat Resolve customer issues promptly and efficiently ensuring customer satisfaction Handle product-related inquiries order tracking billing issues and complaints Problem Solving and Resolution Diagnose and resolve technical issues guiding customers through troubleshooting steps Escalate complex or unresolved issues to senior staff or relevant departments Follow up with customers to ensure that their concerns have been addressed effectively Product Knowledge and Guidance Maintain a strong understanding of company products and services to provide accurate information to customers Educate customers on product features usage and benefits helping them make informed decisions Documentation and Reporting Accurately log customer interactions issues and solutions in the companys CRM system Provide feedback and insights on recurring issues or customer concerns to the management team Collaborative Approach Work closely with other departments such as sales technical support and logistics to ensure customer satisfaction Assist in developing customer service policies procedures and FAQs to improve the overall support process Required Skills and Qualifications Freshers Welcome No prior experience is required though experience in customer service or retail is a plus Excellent Communication Skills Strong verbal and written communication skills with the ability to engage with customers in a professional and empathetic manner Problem-Solving Ability Ability to think on your feet and resolve customer issues efficiently Multitasking Skills Ability to manage multiple tasks and inquiries at the same time Customer-Centric Mindset A genuine passion for helping customers and ensuring a positive experience Patience and Empathy Able to stay calm and composed when dealing with irate or frustrated customers Desirable Skills Not Mandatory Basic knowledge of CRM software or customer service platforms is a plus Understanding of common IT troubleshooting processes is a bonus Ability to work in a fast-paced environment with changing priorities Education and Experience A high school diploma or equivalent is required a bachelors degree in any field is a plus Freshers are encouraged to apply training will be provided to help you succeed in this role Work Environment Full-time position with flexible working hours depending on the companys shift policy Office-based with potential for remote work based on company policies Why Join Us Growth Opportunities Gain valuable experience and potential for career advancement within the company Training and Development Comprehensive training will be provided to help you excel in your role Supportive Team Culture Work in a friendly collaborative environment where your ideas are valued Competitive Compensation Attractive salary and benefits package If you are a motivated individual with a desire to help others and are looking to start your career in customer service we would love to hear from you Apply today and be a part of our customer-focused team
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Customer Support Specialist
1 day ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
22 hours ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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3 Days Left: Customer Support Executive
1 week ago
Delhi, India Aasma Careers Full timeWe are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India Languages :- Excellent English + Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French Note :- Excellent English Speaking Skill Is Mandatory Job Description: This is a full-time remote role for a Language Interpreter. The Language Interpreter will...
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[3 Days Left] Executive Intern
1 day ago
Delhi, India Think Small Group Full timeCompany Description Think Small Group (TSG) specializes in transforming enterprises into connected, data-driven organizations using expertise in Artificial Intelligence, IoT, Enterprise Automation, Cloud, Blockchain, and Mobility Solutions. With a focus on innovation and scalability, TSG delivers end-to-end solutions tailored to business goals, from strategy...
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Customer Support Executive
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...
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Customer Support Executive
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...
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Customer Support Executive
4 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...
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Delhi, India MARS Cosmetics Full timeWe at MARS Cosmetics are hiring for a Customer Support Manager with basic requirements mentioned below: Job Title: Customer Support Manager Department: Customer Support Location: New Delhi (Head Office) – Netaji Subhash Place About MARS Cosmetics MARS Cosmetics is a well-known beauty brand based in New Delhi. We believe in innovation, diversity and making...
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Customer Support Executive
1 week ago
Delhi, India Hifly Jobs Full timeWe are looking for a qualified Customer Support Executive who will offer excellent customer service. (NSP-LOCATION) **Requirements**: A bachelor’s degree in any specialization. A minimum of 1-3 years experience International voice process background preferred Excellent interpersonal and written and oral communication skills in fluent ENGLISH...
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Customer Support Executive
2 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
