Reservations: Hotel/resort
21 hours ago
**Summary**:
The Reservations Agent manages the hotel’s booking system, coordinating guest reservations, cancellations, and amendments to optimize occupancy and maximize revenue while ensuring excellent guest service.
**Key Responsibilities**:
- Manage and update room availability and rates across multiple platforms in real-time using property management and channel management systems.
- Confirm bookings, modify reservations, handle cancellations, and manage special guest requests efficiently.
- Promote hotel packages, upsell additional services, and process payments related to reservations.
- Liaise with front desk, housekeeping, and sales departments to ensure smooth guest arrival and stay.
- Monitor booking trends, generate reports on occupancy and revenue metrics for management review.
- Maintain accurate and organized booking records in compliance with company policies.
- Troubleshoot booking conflicts and resolve issues, such as overbooking or double reservations, with a calm and solution-oriented approach.
**Employer Requirements**:
- Minimum high school diploma; professional certifications in hospitality or travel preferred.
- Previous experience in hotel/reservation roles with hospitality customer service aptitude.
- Strong multitasking and time-management skills combined with attention to detail.
- Proficient with Microsoft Office and reservation management software.
- Excellent communication skills and ability to handle pressure during peak booking periods.
- Flexibility to work shifts including weekends and holidays.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
**Speak with the employer**
+91 8484030688
-
Reservations: Hotel/Resort
2 weeks ago
Kolkata, West Bengal, India Sagar Fabrics Full time ₹ 2,40,000 - ₹ 3,00,000 per yearSummary:The Reservations Agent manages the hotel's booking system, coordinating guest reservations, cancellations, and amendments to optimize occupancy and maximize revenue while ensuring excellent guest service.Key Responsibilities:Receive and respond to guest inquiries via phone, email, and online portals promptly and professionally.Manage and update room...
-
Reservation Executive
1 week ago
Kolkata, West Bengal, India MONOTEL HOTEL Full time**JOB DESCRIPTION**: RESERVATION Associate **REPORTS TO**: Front Office Manager ***: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and...
-
Reservation Executive
4 days ago
Bowbazar, Kolkata, West Bengal, India Vesta Hotels and Resorts Full time ₹ 1,50,000 - ₹ 3,00,000 per yearAbout the jobRequirement:Male/FemaleAge 22-35 yearsLocation: KolkataRole Description:This is a full-time on-site role as an Executive - Central Reservation at Vesta Hotels & Resorts in the Greater Kolkata Area. The role involves overseeing accuracy of Reservations put into system by the individual hotels properly as per Company Guidelines in the chain...
-
Front Office
7 days ago
Kolkata, West Bengal, India Sagar Fabrics Full time**Job Summary**: The Guest Service Associate (GSA) is the first point of contact for guests at the resort. They handle check-ins, check-outs, reservations, and ensure a pleasant stay for all guests. **Key Responsibilities**: - Welcome guests and handle registration formalities. - Process check-outs and handle billing accurately. - Manage room allocations...
-
Reservations Associate
2 weeks ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Job Number** 24085688 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...
-
Reservations Executive
3 days ago
Kolkata, West Bengal, India Marriott International, Inc Full time**Additional Information** **Job Number**25018866 **Job Category**Reservations **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...
-
Female Steward
2 weeks ago
Kolkata, West Bengal, India Sagar Collection Full timeThe **Female Steward** is responsible for the cleanliness and organization of all food and beverage service areas, including the dining room, kitchen, and storage areas. You will assist in setting up for events and meals, ensuring that all dishes, glassware, and utensils are cleaned and maintained to the highest standards. **Key Responsibilities**: -...
-
Reservation Executive/ Sr. Executive
1 week ago
Kolkata, West Bengal, India Kenilworth Hotels & Resorts Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionKenilworth Hotels & Resorts began in 1969 when founder Mr. M.S. Bharat acquired a guest house in Kolkata. His hard work, alongside his son Mr. Raju Bharat, transformed it into a 101-key four-star hotel. Continuing the legacy, Mr. Raju Bharat expanded the brand with the launch of Kenilworth Resort & Spa, Goa, a 101-key five-star resort. The...
-
Housekeeping Staff
21 hours ago
New Town, Kolkata, West Bengal, India Aquatica Banquet Resort & Water Park Full time**Key Responsibilities**: - Clean and maintain guest rooms, bathrooms, and public areas of the resort - Ensure all cleaning tasks are performed to the resort’s quality standards - Use and store cleaning chemicals safely and effectively - Report any maintenance issues or lost items immediately - Follow daily checklists and housekeeping procedures -...
-
Reservation Executive
5 days ago
Kolkata, West Bengal, India Amar Tree Group Full time**RESERVATION EXECUTIVE- JOB RESPONSIBILITY**: - Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and...