CRM Executive

2 weeks ago

HSR Layout Sector Bengaluru Karnataka, India The Marriage Fit Full time

**Job Brief**:

- We are looking for A CRM (customer relationship management) professional who is responsible for managing and analyzing customer interactions and data throughout the customer lifecycle. This includes tasks such as tracking sales and customer communication, identifying customer needs and trends, and using that information to improve the customer experience and drive sales growth. Additionally, a CRM professional may be responsible for implementing and maintaining CRM software and systems, as well as training and managing other team members in its use.

**Key Responsibilities**:

- Managing and analyzing customer data: Collecting, storing, and analyzing customer data to identify patterns, trends, and insights that can inform and improve the customer experience.
- Improving the customer experience: Using customer data and insights to improve the overall customer experience and drive sales growth.
- Implementing and maintaining CRM systems: Implementing and maintaining CRM software and systems, as well as training and managing other team members in its use.
- Managing sales and marketing campaigns: Using CRM data to inform and improve sales and marketing campaigns, and to track the results of these campaigns.
- Collaborating with other teams: Collaborating with other teams, such as sales, marketing, and customer service, to ensure a consistent customer experience across different touchpoints.
- Measuring performance: Measuring the performance of CRM strategies and campaigns, and using this data to continuously improve the CRM strategy.
- Staying current with industry trends and best practices: staying informed about industry trends and best practices, and incorporating this knowledge into the CRM strategy.

**Skills Required:

- **
- Strong communication and interpersonal skills
- Analytical and problem-solving skills
- Technical Skills
- Sales and Marketing skills
- Project Management skills
- Customer-focused Mindset
- Adaptability and Flexibility

**Salary**: ₹22,000.00 - ₹29,500.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- HSR Layout Sector 2, Bengaluru - 560102, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (preferred)

**Speak with the employer**
+91 8105795198

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