Zoho CRM Executive

5 days ago

HSR Layout Bengaluru Karnataka, India Zeitgeist Retail Private Limited Full time

**About the organization**

Zeitgeist Retail Private Limited (ZRPL) is an E-Commerce Technology and Services company, headquartered in Bengaluru, India. The company works closely with leading brands to manage end-to-end services, including product listing and catalog management, stock planning, accounts reconciliation, and sales return management for a transformational platform as an API integration for employer brands and consumer technology service companies.

**Job Summary**

**Key Responsibilities**
- Zoho CRM Administration: Manage, customize, and optimize Zoho CRM configurations to align with business needs, particularly for sales and marketing.
- Data Integrity & Maintenance: Develop and implement protocols for accurate data entry, cleansing, and maintenance to ensure CRM data reliability.
- Data Analysis & Insight Generation: Analyze CRM data and sales metrics to uncover trends, forecast outcomes, and identify growth opportunities.
- Reporting & Dashboard Management: Build and maintain comprehensive reports and dashboards to facilitate strategic and operational decision-making.
- Cross-functional Collaboration: Work closely with cross-functional teams to maximize CRM utility, streamline workflows, and align CRM processes with business goals.
- Training & Support: Conduct training sessions for team members on Zoho CRM best practices, ensuring smooth adoption and continuous improvement in CRM usage.

**Qualifications & Skills**:

- Educational Background: Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.
- Experience: 1-2 years of experience in CRM management, ideally with hands-on experience in Zoho CRM.
- Analytical Skills: Strong mathematical and analytical skills to interpret data and provide actionable insights.
- Technical Proficiency: Familiarity with data analysis, reporting tools, and CRM platforms.
- Communication & Collaboration: Excellent interpersonal and communication skills for effective collaboration across departments.
- Attention to Detail: Detail-oriented with strong organizational and problem-solving skills, ensuring accuracy and thoroughness in CRM data and processes.

Pay: ₹20,000.00 per year

Work Location: In person

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