Zoho CRM Admin

1 day ago

Bengaluru, India Sheegr Full time

**Responsibilities**:

- Collaborate with clients to determine their CRM needs and requirements.
- Design and customize CRM systems based on client specifications, ensuring scalability and infrastructure stability.
- Implement and configure CRM software, including data migration and integration with third-party systems.
- Develop and execute test plans to ensure CRM systems are functioning correctly.
- Train clients on how to use and maintain their CRM systems.
- Provide ongoing support and troubleshooting for CRM systems.
- Manage CRM data and ensure data accuracy.
- Develop and implement sales automation workflows to improve efficiency.
- Create custom reports and dashboards for clients to track key CRM metrics.
- Ability to Monitor Client's Sales Process and Reporting
- Familiarity with system Integrations and 3rd party integrations
- Ability to Create Training and Support Documents
- Monitor Best Practices

Additional Requirements
- Strong background in Zoho CRM support, including two plus (2+) years’ experience administering or supporting a Zoho and CRM environment.
- Inside Sales support experience.
- Strong project management skills, managing complex projects with many moving pieces, and commitment to task completion, including figuring out processes and moving projects from vision to implementation.
- Data analysis skills, both within and outside of Zoho.
- Ability to work independently and as a team member, including coordinating team members and clients.
- Well-organized and highly self-motivated. (10)
- Excellent computer skills, including proficiency in Microsoft Excel, multiple CRM platforms (especially Zoho, but others are a bonus), PowerPoint, and Zoho Projects.
- Great attention to detail and the ability to perform multiple tasks under strict deadlines.

**Requirements**:

- Strong understanding of Zoho CRM Apps Platforms
- Preferably Zoho One Platform
- Experience with CRM customization and configuration
- Experience in designing CRM infrastructure and process mapping, and workflow
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in computer science, information technology, or a related field
- 2+ years of experience in CRM design and implementation
- Familiarity with data migration and integration
- Excellent Communication Skills in English (Written and Verbal)

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Zoho CRM: 1 year (required)
- CRM Admin: 1 year (preferred)

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