Telecaller Office Assistant

11 hours ago


Thiruvananthapuram Kerala, India Arine Digi Hub Full time

**Job Title**: Telecaller cum Office Assistant
**Location**: Fair Light, Miranda Junction, Law College, General Hospital Rd, Thiruvananthapuram, Kerala 695035

**Job Type**: Full-time
**Experience**: 2-4 (Freshers can apply)

**Job Summary**:
**Key Responsibilities:Telecalling Duties**:

- Make outbound calls to prospective customers and leads.
- Follow up on inquiries and maintain client follow-up records.
- Explain products/services and respond to customer queries.
- Maintain a database of customer information.
- Handle customer complaints professionally and forward to the concerned department if needed.

**Office Assistant Duties**:

- Assist with administrative and clerical tasks such as filing, documentation, data entry, and photocopying.
- Manage incoming and outgoing mail.
- Maintain office supplies and ensure cleanliness and organization of the work area.
- Schedule meetings and appointments as needed.
- Support various departments with day-to-day tasks.

**Requirements**:

- Minimum qualification: 10+2 or Graduate in any stream.
- Good communication skills in [insert languages—e.g., English, Hindi, etc.].
- Ability to multitask and prioritize daily workload.
- Pleasant personality and customer-focused approach.

**Preferred Skills**:

- Previous experience in telecalling or administrative support is an advantage.
- Familiarity with CRM or office management software.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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