Telecaller
3 days ago
We are looking for enthusiastic **telecallers** to join our sales and customer engagement team. As a telecaller, you will play a key role in reaching out to potential customers, promoting our IT and digital services, and generating leads. You will be the first point of contact for many prospects and should be able to engage them confidently and professionally.
**Responsibilities**:
- Make outbound calls to potential clients to introduce company services
- Follow up on leads and maintain a strong client database
- Explain products/services in detail and answer customer queries
- Set up appointments for the sales team
- Maintain call records and provide daily/weekly reports
- Meet calling and conversion targets
- Coordinate with internal teams for smooth client onboarding
**Requirements**:
- Excellent communication skills in English (Malayalam/Hindi/Tamil is a plus)
- Confidence and clarity in speaking over phone
- Basic computer knowledge (MS Office, CRM usage, etc.)
- Positive attitude and willingness to learn
- Freshers are welcome to apply
- Prior experience in telecalling or customer service is an added advantage
**What We Offer**:
- Attractive salary and performance-based incentives
- Friendly and professional work environment
- Training and support for freshers
- Career growth opportunities within the company
- Dedicated 24/7 support for employees
**Job Types**: Full-time, Fresher
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
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