Customer Service Representative

13 hours ago


Vikhroli Mumbai Maharashtra, India UCG eSolutions LLP Full time

**Job description**:

- Effective inbound and outbound call handling.
- Provide quick resolution to all types of customer related issues.
- Explain and Advice customers on prices, services, variables and options to assist customer in making decision.
- Regularly follow up with the customers/ service providers.
- Maintain records of customer & service provider interactions, recording details of inquiries, complaints and comments as well as actions taken in CRM.

**Minimum Requirements**:

- Graduate or Diploma Holder/12thpass
- 0-2 years of experience in the relevant field.
- Proficient in English, Hindi & Marathi Languages.
- Good Communication and Written skills.
- Computer Literate and good telephone skills.
- Excellent Interpersonal skills and problem solving skills.
- Self-Motivated, Multi-tasking, Quick learner.
- Should be comfortable with calls.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

Work Location: In person



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