Customer Service Representative
2 days ago
**Position: Customer Service Representative**
**Location: Mumbai, Maharashtra**
**Requirements**:
- Minimum 1 year BPO experience or any customer service experience.
- Minimum Qualification HSC.
- Excellent communication skills in English.
- Strong problem-solving and customer service skills.
- Ability to handle customer inquiries and complaints effectively.
- Proficient in using customer service software and systems.
- Ability to work in a fast-paced environment and meet targets.
- Good multitasking and time management skills.
- Flexibility to work in rotational shifts.
**Responsibilities**:
- Handle customer inquiries and provide accurate and timely information.
- Resolve customer complaints and issues in a professional and efficient manner.
- Maintain customer records and update information in the CRM system.
- Collaborate with cross-functional teams to ensure customer satisfaction.
**Perks**:
- Opportunity to work with a dynamic and growing organization
- Professional development and growth opportunities
- Positive and inclusive work environment
**Salary**: ₹25,000.00 - ₹55,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8591726706
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