Retail Shop Supervisor

8 hours ago

Mumbai Maharashtra, India Brijwasi Sweets Full time

**Job Summary**

The individual is expected to manage the daily operations of our Brijwasi Sweets store.

**Responsibilities and Duties**
- Responsible for the smooth functioning of the store
- Assist walk in customers with their purchases & Up sell products
- Ensuring customer satisfaction & a good shopping experience
- Managing counter sales team, motivating them and training them to perform better
- Ensure good display & regular replenishment of goods
- Conduct marketing as well as sales promotional activities for the business development of the store
- Inventory management and stock control
- Manage Store Accounts (Daily & Monthly, Reports)

**Key Skills**
Customer Service, Customer Relationship Management, Customer Acquisition, Customer Relations, customer experience, Sales Experience, Negotiation, Communications

**Required Experience and Qualifications**
- Responsible for manpower training and development
- Good time management and planning skills
- Good communication and written skills
- Should be able to analyse data and measure store performance
- Should be confident, quick and efficient in making decisions
- Knowledge and understanding of accounts
- Good communication and written skills
- Prior experience in Food / Hospitality preferred
- Prior experience in Retail Shop / Customer Handling required

**Job Types**: Full-time, Permanent

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Morning shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)
- Food handling: 2 years (preferred)

Expected Start Date: 01/09/2024

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