Project Coordinator

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday is building its first team of professional services consultants in India across a wide range of experience and skill levels. This is a unique opportunity to join an outstanding organization. We focus on delivering high quality consulting services to our customers in partnership with our regional consulting teams. Innovation is also vitally important, where we encourage our teams to strive to improve the quality and efficiency in how we implement. We are passionate about providing our workmates with an 'Employees First' experience.

Workday’s Consulting teams are driven by a passion for our products and the success of our customers in implementing our best-in-class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun

About the Role

We’re looking for a Project Manager who has experience with project management related activities for software implementations. Engagement Manager Assistants are responsible for partnering with and supporting Engagement Managers throughout the project timeline to bring a customer live on Workday.

Key Areas of Responsibility
- Become proficient in Workday's Implementation Methodology.
- Assist Engagement Managers for the implementation of 3-5 simultaneous projects
- Provide prompt execution of tasks for the EM and Professional Service resources working on their implementations.
- Perform Timesheet approvals and compliance verification.
- Maintain RAIDQ Log, create and manage Support Cases.
- Assist EM with tracking the project team’s compliance with Delivery Assurance checkpoints.
- Assist the Engagement Manager with ensuring the project is delivered within the budget outlined in the SOW.
- Find opportunities to extend the scope of assistance you can provide Engagement Managers.
- Endeavour to continuously improve our efficiency in delivering the Engagement Support service across the organization
- Propose and support implementing changes aimed at optimization and/or automation in Smartsheets

About You

Basic Qualifications
- 3+ years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.

Other Qualifications
- 2+ years of experience working on software implementations in any capacity.
- SaaS / ERP Experience highly desired.
- Consulting experience demonstrating strengths in managing customer expectations while building trust and confidence.
- Experience in coordinating smaller streams of work / delivery of projects.
- Excellent organizational and time management skills.
- Interest in learning new management methodologies, technologies and technical skills quickly.
- Passion for delivering outstanding customer service and quality.
- Ability to balance multiple projects and initiatives simultaneously.
- Ability to work in diverse, fast paced environment and effectively collaborate across teams.
- Team player who can communicate effectively with all project team members.
- Excellent spoken and written English, other languages beneficial as well.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make