IT Support

_**ABOUT US: - **_ At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high growth enterprises to guide them through complex digital...

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

Hands-on experience with Linux, PostgreSQL/MySQL/MS SQL Server and AWS specific DB implementations - Mandatory Academics: - Graduate (Engg.) in IT, CS, from a recognized university - Preferred - Any DB Certification - Preferred Pay: ₹300,000.00 - ₹500,000.00 per year Shift: - Day shift **Education**: - Bachelor's (preferred) **Experience**: -...

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...

Strategically approaching each player based on their history and profile.Educate current and potential customers with product and service information.Identify and escalate priority issues to the Team Leader and Ops Team.Actively participate in team meetings.Adapt to customer needs to provide top quality support for both technical and non-technical...

Job Summary:We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for desktop systems, hardware, and software. This role ensures smooth operation and user satisfaction by resolving technical issues efficiently and...

**Responsibilities**: - Gain an in-depth understanding of our products and services and keep up to date with new releases. - Troubleshoot and resolve hardware and software issues remotely. - Escalate complex issues to the appropriate internal teams or vendors as needed. - Follow up with customers to ensure their issues are resolved and they are satisfied...

About the RoleWe are looking for a proactive and reliable Admin & IT Support Executive who can manage day-to-day office administration, IT infrastructure, and facility operations for a fast-growing IT company of 70+ employees. The role requires a hands-on professional who can balance basic IT troubleshooting with administrative and facility management...

Dear Candidate,We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients for our IT services/products. Your primary objective will be to resolve technical issues, troubleshoot problems, and ensure customer...

Vacancy Title : Software/ Customer support executiveGood communication skills, spoken English and Hindi are must.Speaking other languages would be added advantageGood working experience as Customer care executive for a cloud based software product is must.Expertise in dealing with Customers on phone / email / chatAbility to resolve customer complaints and...