Chat Support Executive

5 days ago


Aundh Pune Maharashtra, India E SENSE IT Full time

Strategically approaching each player based on their history and profile.Educate current and potential customers with product and service information.Identify and escalate priority issues to the Team Leader and Ops Team.Actively participate in team meetings.Adapt to customer needs to provide top quality support for both technical and non-technical issues.Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,888.09 - ₹33,820.59 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Work Location: In person



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