Chat Support Executive
10 hours ago
**WE ARE HIRING FOR GRACE STAFFING SERVICES (VIKHROLI BRANCH)**
**Job Description: Chat Support Executive**
**Shift Timing**: US/UK shifts (5 days working, 2 rotational off)
**Qualification**: HSC or Graduate
**Experience**: Minimum 6 months to 1 year in chat support
**Key Responsibilities**:
- Provide exceptional chat support to customers.
- Maintain high-quality communication standards.
- Adhere to IBU boundaries and operational guidelines.
**Qualifications**:
- HSC or Graduate.
- Minimum 6 months to 1 year of chat support experience.
- Excellent communication skills (C2-C3 level).
- Must be a resident of Mumbai. Applications from outside Mumbai will not be considered.
**Interview Process**:
- HR Interview
- Written Assessment (Writex)
- Operations Interview
**Service Area Boundaries**:
- **Central: Kalyan - Dadar**:
- **Harbour: Thane - Kharghar**:
- **Western - Dadar - Bhayander**
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Location**:
- Mumbai, Maharashtra (preferred)
Work Location: In person
**Speak with the employer**
+91 7039543004
Application Deadline: 20/09/2024
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