Chat Support Executive

1 day ago


Mumbai Maharashtra, India Grace Services Full time

**WE ARE HIRING FOR GRACE STAFFING SERVICES (VIKHROLI BRANCH)**

**Job Description: Chat Support Executive**

**Shift Timing**: US/UK shifts (5 days working, 2 rotational off)

**Qualification**: HSC or Graduate

**Experience**: Minimum 6 months to 1 year in chat support

**Key Responsibilities**:

- Provide exceptional chat support to customers.
- Maintain high-quality communication standards.
- Adhere to IBU boundaries and operational guidelines.

**Qualifications**:

- HSC or Graduate.
- Minimum 6 months to 1 year of chat support experience.
- Excellent communication skills (C2-C3 level).
- Must be a resident of Mumbai. Applications from outside Mumbai will not be considered.

**Interview Process**:

- HR Interview
- Written Assessment (Writex)
- Operations Interview

**Service Area Boundaries**:

- **Central: Kalyan - Dadar**:

- **Harbour: Thane - Kharghar**:

- **Western - Dadar - Bhayander**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Location**:

- Mumbai, Maharashtra (preferred)

Work Location: In person

**Speak with the employer**
+91 7039543004
Application Deadline: 20/09/2024



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