Housekeeping Executive

1 week ago

Lal Bagh Bengaluru Karnataka, India Discovery Village Full time

**Job Overview**

The Housekeeping Executive is responsible for overseeing the daily housekeeping operations to ensure that guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the resort’s hygiene and service standards. The role involves supervising the housekeeping team, managing inventory, ensuring timely room readiness, and maintaining guest satisfaction.

**Key Responsibilities**

**Operational Management**
- Supervise and coordinate daily housekeeping activities across rooms, public areas, and laundry.
- Inspect guest rooms, corridors, and common areas to ensure cleanliness and maintenance standards are met.
- Ensure timely cleaning and readiness of guest rooms as per occupancy and arrivals.
- Monitor daily room reports, occupancy, and housekeeping task assignments.
- Coordinate with the Front Office and Maintenance departments for smooth operations.

**Staff Supervision & Training**
- Supervise room attendants, public area cleaners, and laundry staff.
- Conduct daily briefings, assign duties, and review performance.
- Train team members in cleaning procedures, use of chemicals, and guest service standards.
- Ensure grooming, attendance, and discipline of housekeeping staff.

**Guest Service & Quality Control**
- Handle guest requests, special room setups, and complaints promptly and courteously.
- Maintain high levels of guest satisfaction and ensure attention to detail in every room.
- Conduct regular inspections and audits to maintain consistency in service quality.

**Inventory & Supplies Management**
- Maintain stock levels for linen, cleaning supplies, amenities, and guest consumables.
- Monitor and control usage to prevent wastage and pilferage.
- Coordinate with the store and purchase department for timely replenishment.

**Safety & Hygiene Compliance**
- Ensure adherence to hygiene, sanitation, and safety standards.
- Implement eco-friendly cleaning practices where possible.
- Report and follow up on maintenance issues, damages, or safety hazards.

**Qualifications & Requirements**
- Bachelor’s / Diploma in Hotel Management or Housekeeping Management.
- **3-4 years of experience** in housekeeping operations, with at least **1 year in a supervisory/executive role**.
- Strong knowledge of cleaning techniques, chemicals, and housekeeping equipment.
- Excellent organizational and communication skills.
- Eye for detail and high standards of cleanliness.
- Flexible to work shifts, weekends, and holidays.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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