Executive Housekeeper
3 days ago
**1. Operations Management**
- Plan, organize, and supervise housekeeping activities to maintain cleanliness and hygiene across guest rooms, public areas, back-of-house, and other hotel facilities.
- Ensure adherence to health, safety, and hygiene standards.
- Inspect guest rooms, public areas, and housekeeping equipment for cleanliness and maintenance needs.
- Coordinate with Maintenance/Engineering and Front Office for smooth room availability.
**2. Staff Management**
- Recruit, train, and develop housekeeping staff to deliver service excellence.
- Prepare duty rosters, allocate tasks, and monitor performance.
- Conduct regular team meetings and briefings.
- Handle staff discipline, motivation, and conflict resolution.
**3. Guest Service**
- Respond to guest complaints or special requests promptly and professionally.
- Ensure personalized service standards are consistently met.
- Coordinate with Front Office regarding VIP arrivals, special amenities, and preferences.
**4. Inventory & Budget Control**
- Manage housekeeping supplies, linen, and uniforms inventory.
- Implement cost-control measures and monitor departmental expenses.
- Maintain proper records for stock usage, breakage, and wastage.
**5. Administration & Compliance**
- Prepare reports related to occupancy, room status, staff performance, and departmental costs.
- Ensure compliance with hotel policies, SOPs, and statutory regulations.
- Develop and implement new housekeeping policies and procedures to improve efficiency.
**Job Types**: Full-time, Permanent
Pay: ₹50,000.00 - ₹65,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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