Housekeeping Executive

6 days ago

Lal Bagh Bengaluru Karnataka, India Discovery Village Full time ₹ 3,84,000 - ₹ 4,80,000 per year

Job Overview

The Housekeeping Executive is responsible for overseeing the daily housekeeping operations to ensure that guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the resort's hygiene and service standards. The role involves supervising the housekeeping team, managing inventory, ensuring timely room readiness, and maintaining guest satisfaction.

Key Responsibilities

Operational Management

  • Supervise and coordinate daily housekeeping activities across rooms, public areas, and laundry.
  • Inspect guest rooms, corridors, and common areas to ensure cleanliness and maintenance standards are met.
  • Ensure timely cleaning and readiness of guest rooms as per occupancy and arrivals.
  • Monitor daily room reports, occupancy, and housekeeping task assignments.
  • Coordinate with the Front Office and Maintenance departments for smooth operations.

Staff Supervision & Training

  • Supervise room attendants, public area cleaners, and laundry staff.
  • Conduct daily briefings, assign duties, and review performance.
  • Train team members in cleaning procedures, use of chemicals, and guest service standards.
  • Ensure grooming, attendance, and discipline of housekeeping staff.

Guest Service & Quality Control

  • Handle guest requests, special room setups, and complaints promptly and courteously.
  • Maintain high levels of guest satisfaction and ensure attention to detail in every room.
  • Conduct regular inspections and audits to maintain consistency in service quality.

Inventory & Supplies Management

  • Maintain stock levels for linen, cleaning supplies, amenities, and guest consumables.
  • Monitor and control usage to prevent wastage and pilferage.
  • Coordinate with the store and purchase department for timely replenishment.

Safety & Hygiene Compliance

  • Ensure adherence to hygiene, sanitation, and safety standards.
  • Implement eco-friendly cleaning practices where possible.
  • Report and follow up on maintenance issues, damages, or safety hazards.

Qualifications & Requirements

  • Bachelor's / Diploma in Hotel Management or Housekeeping Management.
  • 3–4 years of experience in housekeeping operations, with at least 1 year in a supervisory/executive role.
  • Strong knowledge of cleaning techniques, chemicals, and housekeeping equipment.
  • Excellent organizational and communication skills.
  • Eye for detail and high standards of cleanliness.
  • Flexible to work shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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