Housekeeping Supervisor

8 hours ago

Bengaluru Karnataka, India The Fern Hotels Full time

**Job Title**: Housekeeping Supervisor

**Department**: Housekeeping
**Reports To**: Executive Housekeeper
**Location**: Seshadripuram, Bangalore
**Employment Type**: Full-time/ Rotational Shift

The Housekeeping Supervisor oversees daily operations of the housekeeping department to ensure cleanliness, order, and appearance of assigned areas meet company and industry standards. This role is responsible for supervising staff, inspecting rooms and public areas, managing inventory, and ensuring guest satisfaction.

**Key Responsibilities**:

- Supervise housekeeping staff, including room attendants, public area cleaners, and laundry personnel.
- Conduct regular inspections of guest rooms, corridors, lobbies, restrooms, and other public areas to ensure cleanliness and maintenance standards are met.
- Train new housekeeping staff and provide ongoing coaching and development.
- Coordinate work schedules and delegate tasks to team members.
- Ensure proper use and maintenance of housekeeping equipment and cleaning supplies.
- Monitor inventory levels of linens, cleaning supplies, and other housekeeping materials; place orders as needed.
- Handle guest requests and complaints in a timely and professional manner.
- Maintain safety and hygiene standards in compliance with health regulations.
- Work closely with the front office and maintenance teams to coordinate room readiness and address repair needs.
- Prepare reports on productivity, inventory usage, and housekeeping activities.

**Qualifications**:

- High school diploma or equivalent required; additional training or certification in hospitality preferred.
- 2+ years of experience in housekeeping, with at least 1 year in a supervisory role.
- Strong attention to detail and organizational skills.
- Ability to lead, motivate, and manage a team.
- Good communication and interpersonal skills.
- Proficient in using housekeeping management systems and Microsoft Office.
- Ability to work flexible hours, including weekends and holidays.

**Working Conditions**:

- Standing, walking, and bending for extended periods.
- Occasional lifting of heavy items (up to 30 lbs).
- Fast-paced environment, often requiring multitasking and quick decision-making.

**Job Types**: Full-time, Permanent

Pay: ₹10,670.79 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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