Customer Support Associate

12 hours ago

Pune, India Panther Nails Full time

Experience - 0 - 2 years
- Location - Pune (Work from Office)
- No. of requirement - 2
- Education - B.COM/ BA/ BCA/ BSc. / MCA /Any graduation

Multilingual - Telagu, Tamil, Malayalam, Kannada

**Responsibilities of Support**

1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely resolution.

2. Professionally Communicate with the customers reaching the support centre through the call centre

3. Resolve calls in individual capacity as well

4. Ensure friendly approach with the customers and ensure timely resolution of support request up to the satisfaction of the customer.

5. Periodically report to the management current state of support services

6. Enhance internal systems to achieve improved customer satisfaction.

**Requirements -**

2. Excellent oral & written communication skills

3. Good time management

4. Good Team Player

5. Critical thinker and problem-solving skills

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:
**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Flexible shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Telugu (preferred)
- Malayalam (preferred)
- Tamil (preferred)
- Kannada (preferred)

**Speak with the employer**
+91 7498227814
- Health insurance

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