Customer Support Agent

Job description Quality Monitoring & Evaluation:   Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.  Evaluate agents' communication skills, tone, accuracy, problemsolving, and overall customer experience.  Provide constructive...

Minimum Required Experience : 3 years Full Time **Skills**: - Customer Handling- Customer Success- Customer Retention StrategiesDescription **About SolarSquare Energy Pvt Ltd** - SolarSquare is one of India's top 10 Rooftop solar companies enabling homes & housing societies across India to go solar. We are a team of hustlers and mission-driven...

Job description Responsibilities: Quality Monitoring & Evaluation:  Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.   Evaluate agents' communication skills, tone, accuracy, problemsolving, and overall customer experience.  ...

Job description Quality Monitoring & Evaluation:   Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.  Evaluate agents' communication skills, tone, accuracy, problemsolving, and overall customer experience.  Provide...

Job description Quality Monitoring & Evaluation:   Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.  Evaluate agents' communication skills, tone, accuracy, problemsolving, and overall customer experience.  Provide...

Pune - Walk In Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

Company DescriptionAt 1GEN, we connect and inspire people worldwide through innovative technology that elevates stories of hope. We collaborate with mission-driven organizations and individuals to drive positive impactful change. Our team comprises system thinkers, code developers, technology architects, designers, strategy consultants, digital marketing...

Job description Responsibilities: Quality Monitoring & Evaluation:  Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.   Evaluate agents' communication skills, tone, accuracy, problemsolving, and overall...

Job description Responsibilities: Quality Monitoring & Evaluation:  Regularly assess customer support interactions (calls, emails, chats, etc.) to ensure adherence to company guidelines, best practices, and customer service standards.   Evaluate agents' communication skills, tone, accuracy, problemsolving, and...

Responsibilities: Track all incoming client calls regarding questions about orders for multiple products. Support multiple divisions in facilitating sales of the company’s entire product portfolio. Evaluate all client issues and assist in their resolution within the required timeframe. Collaborate with clients to ensure that proper questions are asked...