
Customer Support Executive
2 days ago
Job Title: Customer Support Executive / Manager
Location: Noida| Type: Full-time
About Eqaro:
Eqaro Guarantees is a fintech leader offering collateral-free financial and rental guarantees, enabling secure and seamless transactions for individuals and businesses.
Role Summary:
We’re looking for a customer-focused professional to handle queries, resolve issues, and ensure a smooth customer experience. The Manager role will also include team leadership and performance tracking.
Key Responsibilities:
Explain guarantee products and assist with onboarding
Coordinate with internal teams to resolve issues
Lead support team and track performance metrics
**Requirements**:
1-2 years (Executive) / 3+ years (Manager) in customer support
Strong communication & problem-solving skills
Experience with CRM tools
Fluent in English & Hindi
Mob number +91 7507932757
Pay: ₹300,000.00 - ₹800,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
**Location**:
- Noida, Uttar Pradesh (required)
Work Location: In person
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