Customer Support Executive

1 week ago

Noida Uttar Pradesh, India eqaro gurantees Full time

Job Title: Customer Support Executive / Manager

Location: Noida| Type: Full-time

About Eqaro:
Eqaro Guarantees is a fintech leader offering collateral-free financial and rental guarantees, enabling secure and seamless transactions for individuals and businesses.

Role Summary:
We’re looking for a customer-focused professional to handle queries, resolve issues, and ensure a smooth customer experience. The Manager role will also include team leadership and performance tracking.

Key Responsibilities:
Explain guarantee products and assist with onboarding

Coordinate with internal teams to resolve issues

Lead support team and track performance metrics

**Requirements**:
1-2 years (Executive) / 3+ years (Manager) in customer support

Strong communication & problem-solving skills

Experience with CRM tools

Fluent in English & Hindi

Mob number +91 7507932757

Pay: ₹300,000.00 - ₹800,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person

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