E-commerce Assistant

2 hours ago


Kolkata West Bengal, India Little Collars Full time

You will be responsible for overseeing and driving the online sales strategy of a business. Their primary goal is to increase revenue through online channels, improve customer experience, and manage digital marketing and operational aspects of ecommerce platforms.

Key Job Responsibilities
- 1. **Strategy and Planning**
- Develop and execute ecommerce strategies aligned with the company’s goals.
- Identify growth opportunities and market trends.
- Forecast sales targets and KPIs for ecommerce.

2. **Website & Platform Management**
- Oversee the performance and development of ecommerce websites (Firstcry, Myntra, Nykaa, Ajio, Shopify, and other Marketplaces).
- Ensure the site is optimized for user experience, mobile responsiveness, and SEO.
- Coordinate product uploads, categorization, and digital merchandising.
- Listing Management.

3. **Digital Marketing**
- Manage online advertising.

4. **Sales and Conversion Optimization**
- Monitor site performance and conversion rates.
- Implement promotional campaigns and seasonal sales.

5. **Customer Experience**
- Work with customer service teams to ensure satisfaction and resolve issues.
- Implement loyalty programs, chatbots, or live support systems.

6. **Inventory & Logistics Coordination**
- Collaborate with supply chain and warehouse teams.
- Stock Management.
- Hands on Stock Management software's like unicommerce.
- Monitor stock levels and manage inventory on digital platforms.
- Oversee order fulfillment, shipping, and return processes.

7. **Data Analysis and Reporting**
- Track sales data, customer behavior, and marketing performance.
- Generate weekly/monthly reports for management.
- Use insights to refine strategies.

**Skills Required**:

- Strong understanding of ecommerce platforms
- Marketplace management and cross-functional leadership.
- Strong written and verbal communication.

Min Experience
- 2 Yrs

GARMENT / FASHION INDUSTRY PREFFERED.

Pay: ₹10,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

Expected Start Date: 15/06/2025



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