Dgm-operations

4 days ago

Bengaluru, India DP World Full time

**ROLES & RESPONSIBILITIES
Job Purpose/Objective
- To handle high-level managerial responsibilities for overall operational work across the PAN India with driving excellence, process, and implementation of operational compliances as per customer needs/ SOP/ policies & procedures of the company or Government.

Key responsibilities
- To handle high-level managerial responsibilities for overall operational work across the PAN India with driving excellence, process, and implementation of operational compliances as per customer needs/ SOP/ policies & procedures of the company or Government.
- To deliver significant change management solutions, and ongoing cultural change.
- Succession planning & Team building management with leadership to PAN India team.
- To monitor/ drive and achieve the PAN India revenue, cost target, KPI’s and SLA as per the agreed understanding with customers.
- Budget/ Debt Control management of the PAN India and be responsible for customer accounts of the PAN India.
- To maintain segment standards on profit margins & discount guidelines and meet out the profit targets/ on-time submission of MIS on monthly basis.
- Implement/ support business vision, strategic business activities, development of business plans for DSC and create the road map for implementation.
- Leading MBR (Monthly Business review) /QBR (Quarterly Business review) with customers in the PAN India.
- Work with Business Development Team and Solution Team to support the business development activity and establish relationships with key decision makers and influencers in target accounts.
- Responsible for inventory management in the PAN India.
- Collaborate with the other functions and business’s for achieving common targets of the organization.

**QUALIFICATIONS & COMPETENCIES
- Skills and Competencies
- Rich Exposure in Operations, Implementation in warehousing and logistics industry
- Ability to work under advanced IT environment/Tech savvy
- Should have handled P&L responsibility.
- Proactive approach and problem-solving skills Relevant knowledge of service solutions across the logistic value chain
- Possess excellent communication, team management & interpersonal skills
- Excellent leadership capability with the ability to ensure Operational targets and budgets are achieved by the Operations team.
- Good interpersonal skills, excellent team building capabilities, planning, co-ordination, and decision-making skills
- Demonstration of strong planning skills essential and good project management skills
- Good interpersonal skills and ability to effectively work with/coach senior leadership.
- Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
- Ability to work across the business to implement and execute change.
- Ability to impact organization results through influence across organizational boundaries.
- Strong networker, influencer, and team player.
- Stakeholder

Internal: Operations/ Warehouse Managers, Sales/ Support Functions

External: Customer & Vendors
- Educational Qualification (min)
- Graduate or MBA in Operations/ Supply-chain management, with deep understanding of the Cold Chain Business
- Preferred Certifications if any
- Lean Management & Six Sigma
- Range/ Min no of years - of overall Experience required
- Minimum 10+ years of industry experience with at least 5 years in Managerial position with Cold Chain industry
- Min no of years of Industry specific experience required, if any & the industry type
- 5 years in Cold Chain Company

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