Guest Relation Executive/hostess

1 week ago


Worli Mumbai Maharashtra, India Binge Consulting Full time

**Job Summary**:
The Guest Relationship Executive (GRE) is responsible for ensuring a warm, welcoming, and personalized guest experience. The GRE acts as the main point of contact for guests, addressing their needs, resolving complaints, and creating memorable experiences throughout their stay.

**Key Responsibilities**:

- Greet guests upon arrival with a warm and professional demeanor.
- Assist with check-in and check-out processes when needed.
- Handle guest inquiries and resolve complaints promptly and effectively.
- Maintain up-to-date knowledge of hotel services, promotions, and local attractions.
- Anticipate guest needs and offer personalized service.
- Coordinate with other departments (housekeeping, room service, etc.) to ensure smooth service.
- Record and track guest preferences and feedback for future reference.
- Ensure high standards of cleanliness and presentation in all guest areas.
- Follow all hotel policies, procedures, and service standards.

**Qualifications**:

- Bachelor’s degree or diploma in Hospitality Management or related field.
- 1-3 years of experience in guest-facing roles, preferably in hotels or hospitality.
- Excellent communication and interpersonal skills.
- Friendly, approachable, and solution-oriented attitude.
- Ability to handle stressful situations and resolve conflicts professionally.
- Proficiency in English (and other languages is a plus).
- Knowledge of property management systems (e.g., Opera, IDS) is an advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

**Speak with the employer**
+91 7249301462



  • Andheri, Mumbai, Maharashtra, India DJRS Hopsitality Full time

    **Position Overview** The Guest Relation Executive / Hostess will be the first point of contact for guests, ensuring a warm welcome, smooth seating arrangements, and excellent service coordination throughout their dining experience. The role demands excellent communication, grooming, and interpersonal skills to represent the brand in a professional and...


  • Mumbai, India Acapella Foods & Restaurants Pvt Ltd Full time

    Job Description of Hostess/ GRE - Greeting customers as they walk into the restaurant - Helping guests with reservations and guiding them to their table - Giving guests accurate wait time estimates and seating them in the waiting area - Providing customers with menus and answering any initial questions they may have - Optimizing seating at different tables...


  • Worli, Mumbai, Maharashtra, India Binge Consulting Full time

    **Job Summary**: The Guest Relations Executive (GRE) / Hostess is the first point of contact for guests. This role involves welcoming guests with warmth and professionalism, managing reservations, coordinating seating arrangements, and ensuring guests have a pleasant and memorable experience. **Key Responsibilities**: - Greet all guests courteously and...


  • Mumbai, India Pebble Street Hospitality Pvt Ltd Full time

    Urgent opening for Guest relations executives, Hostess and Hosts A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. Experience: 1-3 years Job Location: Mumbai, various locations. **Salary**: On par with industry Benefits: PF, ESIC, Medical Insurance, Duty Meals **Job Types**: Permanent, Full-time,...

  • Hostess/gre

    3 days ago


    Worli, Mumbai, Maharashtra, India Binge Consulting Full time

    s a Hostess, you are the first point of contact for guests. You will greet guests, manage reservations, escort them to tables, and ensure they have a pleasant dining experience from start to finish. **Key Responsibilities**: - Greet guests warmly and courteously upon arrival. - Manage waitlists and reservations using booking software or manually. - Escort...


  • Mumbai, India Pebble Street Hospitality Pvt Ltd Full time

    PEBBLE STREET HOSPITALITY founded by the Tham brothers, is borne through a family legacy of Asian hospitality. We are looking for Hostesses and Guest Relation Executives to join our team in the Hospitality industry and be the first point of contact for our guests. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹35,000.00 per...

  • Restaurant Hostess

    4 days ago


    Worli, Mumbai, Maharashtra, India Thyme & Whisk Worli Full time

    **JOB DESCRIPTION OF RESTAURANT HOSTESS** Job Summary: To receive and record table reservations requested for the restaurant. To extend warm and courteous welcome and hospitality to guests visiting the restaurant and allot them a table. **Responsibilities**: - Receive and post table reservations in the register ensuring equity of load between stations. -...


  • Mumbai, India THE STUDS SPORTS BAR AND GRILL Full time

    As a restaurant hostess, you are the first point of contact for guests, responsible for providing a warm and welcoming atmosphere. Your primary goal is to ensure excellent customer service and smooth restaurant operations. **Key Responsibilities**: **Greeting and Seating Guests**:Welcome guests as they arrive at the restaurant with a friendly and...


  • Mumbai, Maharashtra, India Paradigm Realty Full time

    The Guest Relationship Executive (GRE) is responsible for creating an exceptional guest experience by delivering professional, courteous, and personalized service. This role involves anticipating guests' needs, resolving concerns efficiently, and ensuring overall satisfaction, fostering a positive brand image. **Key Responsibilities:Guest Engagement**: -...


  • Kalyani Nagar, Pune, Maharashtra, India FML HOSPITALITY Full time

    **Job Purpose**: The Hostess / GRE is responsible for greeting guests upon arrival, ensuring they are seated promptly, and managing the flow of guests to maintain a smooth operation within the restaurant. The individual will also act as the point of contact for guests, addressing their needs, handling reservations, and providing outstanding customer...