Travel Sales Operations Executive

3 days ago

Kochi Kerala, India Integrated services Full time

**Travel Sales & Operations Executive**

**Location**: Aluva, Kochi, Kerala (with remote/hybrid options)

**Company**: Naturevilla Tours & Travels

**Vacancy Type**: Full-Time | Part-Time | Hybrid (Work-from-Home / Remote / Assigned Office)

**About Naturevilla**

At **Naturevilla**, people are at the heart of everything we do. As a boutique travel company rooted in personal care and authentic experiences, we pride ourselves on delivering thoughtfully curated journeys with precision and passion. We're a small but driven team aiming to make a big impact in the travel industry through innovation, service excellence, and a commitment to results.

**Role Summary**

We are seeking a **Travel Sales & Operations Executive** to manage day-to-day travel bookings, customer communications, and vendor coordination. This role is ideal for someone who enjoys crafting travel experiences and thrives in a flexible, performance-oriented environment

**Work Modes Available**
- **Full-Time (On-site)** - Office at Aluva, Kochi
- **Part-Time (Flexible Hours)** - Remote or On-site
- **Hybrid** - Split between home and office based on role needs

**Key Responsibilities**
- Create tailored travel itineraries, quotations, and package costings for clients

**Education & Experience**:
Graduate in Tourism, Commerce, Arts, or related field
1-3 years of experience in travel sales, operations, or coordination

**Skills Required**:
Strong communication (spoken & written); multilingual preferred
Experience with travel booking tools and coordination platforms
Customer-centric approach with problem-solving abilities
Well-organized with attention to detail and ability to multitask
Comfortable working independently and collaboratively

**Why Join Naturevilla?**

Flexible work modes to suit your lifestyle
Competitive salary and incentives
Paid time off and holiday benefits
Professional growth & learning opportunities
Exclusive discounts on travel packages for employees and family
Friendly, travel-passionate work culture
Handle hotel, flight, and transport bookings in line with itinerary requirements
Liaise with domestic and international service providers and vendors

Track documentation, bookings, payments, and feedback
Ensure timely follow-ups and post-tour service quality evaluations
Meet sales and service targets while maintaining company SLAs
Support innovation in product offerings and internal processes

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Life insurance
- Paid time off

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- Travel planning: 2 years (preferred)

**Language**:

- English Hindi Malayalam (required)

**Location**:

- Ernakulam, Kerala (preferred)

Work Location: In person

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