Operation Executive

1 week ago


Ernakulam North Kochi Kerala, India Neuflo Solutions Pvt. Ltd Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Job Summary

The Travel & Tourism Operation Executive is responsible for managing and executing end-to-end travel and tourism operations, ensuring smooth travel arrangements for clients. This role involves handling bookings, coordinating with suppliers, preparing itineraries, managing documentation, and delivering excellent customer service.

Responsibilities

  • Manage day-to-day travel operations including ticketing, hotel reservations, tour packages, and ground transportation.
  • Prepare and customize itineraries as per client requirements.
  • Coordinate with airlines, hotels, transport providers, and tour operators for bookings and confirmations.
  • Handle visa processing, travel insurance, and other travel-related documentation.
  • Monitor travel schedules and ensure seamless execution of trips.
  • Resolve client issues, complaints, or last-minute changes effectively.
  • Maintain records of bookings, invoices, and travel documents.
  • Support the sales team in providing operational assistance.
  • Stay updated on industry trends, travel advisories, and destination knowledge.

Qualifications & Requirements

  • Bachelor's degree in Travel & Tourism, Hospitality, or related field.
  • 1–3 years of experience in travel operations or a similar role.
  • Knowledge of ticket and airline portals and booking platforms preferred.
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Proficiency in MS Office and travel management software.
  • Preferred male candidates.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Work Location: In person


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