
Calling Executive
3 days ago
**Key Responsibilities**:
- Make outbound calls to customers for sales, service, or follow-ups.
- Answer inbound calls and provide accurate information regarding products/services.
- Address customer inquiries, complaints, and issues professionally and efficiently.
- Maintain detailed records of all interactions and transactions with customers.
- Ensure customer satisfaction by offering timely resolutions.
- Achieve set targets for call handling, sales, or other KPIs (if applicable).
- Adhere to company policies and procedures.
**Required Skills and Qualifications**:
- Proven experience in customer service, telemarketing, or call center environment (preferred).
- Strong communication skills, both verbal and written.
- Ability to handle difficult conversations with a positive attitude.
- Familiarity with customer service software and CRM tools (preferred).
- Ability to work under pressure and meet targets.
- Excellent problem-solving skills.
- High school diploma or equivalent (or higher).
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
**Speak with the employer**
+91 7974740771
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