Tele Calling Executive

2 weeks ago

Indore Madhya Pradesh, India Immer Organic Full time

**About Immer Organic**:
Immer Organic is a leader in natural and organic hair care solutions. Our mission is to harness the power of nature to promote healthy hair and well-being. We are committed to delivering premium quality products that are both effective and safe for our customers. Join our dynamic team and contribute to our growth and success.

**Job Summary**:
**Key Responsibilities**:

- **Outbound Calls**: Make outbound calls to prospective customers to introduce and promote Immer Organic’s hair care products.
- **Lead Generation**: Identify potential customers and generate leads by engaging in conversations and understanding their needs.
- **Product Knowledge**: Provide detailed information about our products, benefits, and pricing to customers.
- **Sales Conversion**: Persuade potential customers to purchase products and achieve monthly sales targets.
- **Customer Support**: Address customer inquiries, resolve issues, and provide excellent post-sales support.
- **Feedback Collection**: Gather customer feedback on products and services to improve overall customer experience.
- **CRM Management**: Maintain and update customer information in the CRM system, ensuring accurate and timely records.
- **Follow-Up**: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.
- **Collaboration**: Work closely with the sales and marketing teams to align telecalling efforts with company objectives.

**Qualifications**:

- **Education**: High school diploma or equivalent; a bachelor’s degree is preferred.
- **Experience**: Minimum 1-2 years of experience in telecalling, telesales, or customer service roles.
- **Communication Skills**: Excellent verbal communication skills in [Specify languages, e.g., English, Hindi].
- **Sales Skills**: Strong persuasive skills with a track record of meeting or exceeding sales targets.
- **Customer Focus**: Ability to build rapport with customers and handle objections effectively.
- **Attitude**: Self-motivated, positive attitude, and a team player.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹22,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (required)
- total work: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person

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