Sales Ops Business Partner Expert

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**e help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**Job Title**:Global Cloud Business Area Operations Partner Expert

**Role Overview**:
The G**lobal Cloud Business Area Operations Partner Expert**is a critical enabler for the global sales business area, acting as the primary operations partner in a matrixed environment. This role ensures that operational excellence, data-driven insights, and standardized processes support the execution of business priorities, revenue growth, and strategic decision-making. Reporting in a dotted-line capacity to the global business area lead, the Operations Partner Expert collaborates with regional and functional leaders, cross-functional teams, and shared services to drive efficiency, effectiveness, and alignment across the cloud customer value journey.

**Key Responsibilities**:
**1. Strategic Planning & Execution**:
S
- upport annual and quarterly business planning and sales target alignment with corporate objectives.P
- artner with Sales Leadership to define, monitor, and refine strategies, sales models, and operational initiatives that drive efficiency and performance.L
- ead and manage operational initiatives that enable business growth and enhance sales effectiveness across regions and segments.

2
**. Insights, Performance & Coverage**:
P
- rovide actionable insights through analysis of business area performance, identifying trends, anomalies, and best practices.D
- evelop and maintain dashboards, reports, and KPIs to enable fact-based decision-making.S
- upport forecasting, pipeline management, and deal execution processes to improve visibility into key sales metrics.E
- nable rhythm-of-business cadences, including board and management reviews, ensuring timely and accurate data delivery.

3
**. Reviews, Narratives & Stakeholder Enablement**:
P
- artner with business area leads to prepare executive reviews, board presentations, and regional updates.S
- upport the creation of narratives that contextualize performance metrics and highlight opportunities for growth.F
- acilitate engagement and enablement through sharing best practices, tools, and lessons learned across global and regional teams.

4
**. Taxonomy, Route-to-Market & Benchmarking**:
C
- ollaborate with Corporate Business Shared Services to provide inputs to business steering taxonomies and standard frameworks.E
- valuate sub-segment performance and route-to-market effectiveness, leveraging analytics to identify market penetration opportunities and competitive differentiation.P
- artner with marketing and sales teams to optimize channel strategies, improve coverage, and scale programs efficiently.

5
**. Programs, Projects & Initiatives Management**:
P
- lan, oversee, and execute strategic projects, programs, and initiatives across the business area, ensuring alignment with global objectives.C
- oordinate vendor tasks and deliverables when applicable, ensuring quality, timelines, and value creation.D
- rive adoption of initiatives and ensure alignment across cross-functional and regional teams.

6
**. Process Excellence & Operational Standardization**:
C
- onceptualize and implement operational processes, ensuring feasibility and scalability across the global cloud business area.D
- rive process simplification, automation, and adoption of standardized tools to enhance productivity, compliance, and real-time insights.E
- stablish best practices for demand management, revenue programs, and sales coverage.

7
**. Stakeholder & Change Management**:
A
- ct as a trusted advisor to global sales and functional leaders, enabling them to leverage operational insights for strategic decisions.S
- erve as the liaison between sales teams and operational functions, ensuring alignment across regions and business units.S
- upport change management initiatives by driving adoption of new tools, processes, and methodologies.

S
**kills & Experience Required**:
B
- achelor’s or Master’s degree in Business, Finance, Operations, or related field.1
- 2+ years in sales operations, revenue operations, or business transformation within a global software or cloud environment.S
- trong analytical skills, including proficiency in data visualization, reporting tools, and performance metrics.E
- xperience in strategic planning, process optimization, and leading operational initiatives.E
- xcellent communication and stakeholder management skills, with demonstrated ability to influence senior leadership.E
- xperience with CRM systems, sales automation tool