Sales Operation Business Partner

Scope

- Blue Yonder is seeking a highly capable and collaborative Manager, Sales Operations to serve as the business partner to our global vertical.
- Based in India, this role is pivotal in driving sales efficiency, operational discipline, and business growth globally.
- Reporting to the Director, Sales Operations, the Manager will work closely with Sales leadership ensuring cross-regional and cross-function alignment within Blue Yonder’s global revenue operations.
- You'll work closely with sales leadership team and sales manager to provide hands-on operational support, lead performance analysis, and help shape initiatives that improve how we work.
- Because this role supports global teams, night shift coverage will be required to ensure seamless collaboration.

What you'll do:

- Drive & execute the operational strategy, direction, and actions across the global verticals you support.
- Partner with vertical(s) Sales Leaders (VP+) support providing Sales Operations support as needed (ad hoc), as well as conducting activities and analysis as part of regular cadence.
- Communicate effectively across the business operations ecosystem and sales segments to drive operational excellence on business initiatives
- Translate global initiatives to the functional level and help drive alignment
- Partner with the vertical(s) sales managers you support to drive territory planning, quota setting, business plan recommendation and execution
- Lead projects for territory optimization and introduction of new sales programs.
- Manage territory and quota process for headcount changes (new hires, terms, and transfers) and ensure quota coverage and governance
- Drive weekly/monthly rhythm of the business through operational reviews of KPIs, leading Forecast/Pipeline meetings and coordinating updates on strategic initiatives.
- Manage the forecasting and reporting process for the vertical(s) you support.
- Support quarterly business reviews by preparing materials and participating alongside the sales management team.
- Build reports and dashboards to track key metrics and KPI, giving teams clear visibility into performance and business health.
- Collaborate with sales leaders and the Sales operations team on reporting and analytical requests covering quarterly management reporting, sales productivity, pipeline health, quota attainment, and competitive win/loss insights.
- Identify critical trends and provide actionable business insights to leadership to drive go-to-market strategy.
- Gather, organize, and interpret data, then distill actionable insights from to help inform, guide, and adjust business direction.

What we are looking for:

- 6 to 9 years of experience at large, tech companies or related sales role with education background of Bachelor's degree. MBA or Masters are a plus
- Prior experience in sales operations, sales strategy, and analysis or equivalent function with significant exposure to sales teams is a plus
- Demonstrated understanding of SaaS and Software go-to-market models, sales support roles, business metrics and growth best practices
- Strong grasp of sales process and sales funnel concepts
- Ability to structure complex problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level
- Excellent presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org
- Excellent relationship-building and communication skills - viewed as a trusted and reliable partner; treats Sales stakeholders as customers
- Ability to work effectively in a fast-paced environment requiring new perspectives and creative approaches, and with multiple competing deadlines.
- Can adapt quickly to changes and possesses strong work ethic.
- Proficiency in CRM software (ideally Salesforce) and sales analytics tools.
- Skilled in partnering with senior Sales leadership, prioritizing, and driving transformation
- Flexibility to work in US business hours from India to effectively support global stakeholders.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here:
Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.