Sales Operation Business Partner

Scope

Blue Yonder is seeking a highly capable and collaborative Manager, Sales Operations to serve as the business partner to our global vertical. Based in India, this role is pivotal in driving sales efficiency, operational discipline, and business growth globally. Reporting to the Director, Sales Operations, the Manager will work closely with Sales leadership ensuring cross-regional and cross-function alignment within Blue Yonders global revenue operations. You'll work closely with the sales leadership team and sales manager to provide hands-on operational support, lead performance analysis, and help shape initiatives that improve how we work. Because this role supports global teams, night shift coverage will be required to ensure seamless collaboration.

• Drive & execute the operational strategy, direction, and actions across the global verticals you support.
• Partner with vertical(s) Sales Leaders (VP ) support providing Sales Operations support as needed (ad hoc), as well as conducting activities and analysis as part of regular cadence.
• Communicate effectively across the business operations ecosystem and sales segments to drive operational excellence on business initiatives.
• Translate global initiatives to the functional level and help drive alignment.
• Partner with the vertical(s) sales managers you support to drive territory planning, quota setting, business plan recommendation, and execution.
• Lead projects for territory optimization and introduction of new sales programs.
• Manage territory and quota process for headcount changes (new hires, terms, and transfers) and ensure quota coverage and governance.
• Drive weekly/monthly rhythm of the business through operational reviews of KPIs, leading Forecast/Pipeline meetings, and coordinating updates on strategic initiatives.
• Manage the forecasting and reporting process for the vertical(s) you support.
• Support quarterly business reviews by preparing materials and participating alongside the sales management team.
• Build reports and dashboards to track key metrics and KPI, giving teams clear visibility into performance and business health.
• Collaborate with sales leaders and the Sales operations team on reporting and analytical requests covering quarterly management reporting, sales productivity, pipeline health, quota attainment, and competitive win/loss insights.
• Identify critical trends and provide actionable business insights to leadership to drive go-to-market strategy.
• Gather, organize, and interpret data, then distill actionable insights to help inform, guide, and adjust business direction.

• 6 to 9 years of experience at large, tech companies or related sales role with an education background of Bachelor's degree. MBA or Masters are a plus.
• Prior experience in sales operations, sales strategy, and analysis or equivalent function with significant exposure to sales teams is a plus.
• Demonstrated understanding of SaaS and Software go-to-market models, sales support roles, business metrics, and growth best practices.
• Strong grasp of sales process and sales funnel concepts.
• Ability to structure complex problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level.
• Excellent presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org.
• Excellent relationship-building and communication skills viewed as a trusted and reliable partner; treats Sales stakeholders as customers.
• Ability to work effectively in a fast-paced environment requiring new perspectives and creative approaches, and with multiple competing deadlines.
• Can adapt quickly to changes and possesses a strong work ethic.
• Proficiency in CRM software (ideally Salesforce) and sales analytics tools.
• Skilled in partnering with senior Sales leadership, prioritizing, and driving transformation.
• Flexibility to work in US business hours from India to effectively support global stakeholders.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Locations - Bangalore