Sales Ops Business Partner Expert

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**Job Title**: Global Cloud Business Area Operations Partner Expert

**Role Overview**:
The **Global Cloud Business Area Operations Partner Expert** is a critical enabler for the global sales business area, acting as the primary operations partner in a matrixed environment. This role ensures that operational excellence, data-driven insights, and standardized processes support the execution of business priorities, revenue growth, and strategic decision-making. Reporting in a dotted-line capacity to the global business area lead, the Operations Partner Expert collaborates with regional and functional leaders, cross-functional teams, and shared services to drive efficiency, effectiveness, and alignment across the cloud customer value journey.

**Key Responsibilities**:
**1. Strategic Planning & Execution**:

- Support annual and quarterly business planning and sales target alignment with corporate objectives.
- Partner with Sales Leadership to define, monitor, and refine strategies, sales models, and operational initiatives that drive efficiency and performance.
- Lead and manage operational initiatives that enable business growth and enhance sales effectiveness across regions and segments.

**2. Insights, Performance & Coverage**:

- Provide actionable insights through analysis of business area performance, identifying trends, anomalies, and best practices.
- Develop and maintain dashboards, reports, and KPIs to enable fact-based decision-making.
- Support forecasting, pipeline management, and deal execution processes to improve visibility into key sales metrics.
- Enable rhythm-of-business cadences, including board and management reviews, ensuring timely and accurate data delivery.

**3. Reviews, Narratives & Stakeholder Enablement**:

- Partner with business area leads to prepare executive reviews, board presentations, and regional updates.
- Support the creation of narratives that contextualize performance metrics and highlight opportunities for growth.
- Facilitate engagement and enablement through sharing best practices, tools, and lessons learned across global and regional teams.

**4. Taxonomy, Route-to-Market & Benchmarking**:

- Collaborate with Corporate Business Shared Services to provide inputs to business steering taxonomies and standard frameworks.
- Evaluate sub-segment performance and route-to-market effectiveness, leveraging analytics to identify market penetration opportunities and competitive differentiation.
- Partner with marketing and sales teams to optimize channel strategies, improve coverage, and scale programs efficiently.

**5. Programs, Projects & Initiatives Management**:

- Plan, oversee, and execute strategic projects, programs, and initiatives across the business area, ensuring alignment with global objectives.
- Coordinate vendor tasks and deliverables when applicable, ensuring quality, timelines, and value creation.
- Drive adoption of initiatives and ensure alignment across cross-functional and regional teams.

**6. Process Excellence & Operational Standardization**:

- Conceptualize and implement operational processes, ensuring feasibility and scalability across the global cloud business area.
- Drive process simplification, automation, and adoption of standardized tools to enhance productivity, compliance, and real-time insights.
- Establish best practices for demand management, revenue programs, and sales coverage.

**7. Stakeholder & Change Management**:

- Act as a trusted advisor to global sales and functional leaders, enabling them to leverage operational insights for strategic decisions.
- Serve as the liaison between sales teams and operational functions, ensuring alignment across regions and business units.
- Support change management initiatives by driving adoption of new tools, processes, and methodologies.

**Skills & Experience Required**:

- Bachelor’s or Master’s degree in Business, Finance, Operations, or related field.
- 12+ years in sales operations, revenue operations, or business transformation within a global software or cloud environment.
- Strong analytical skills, including proficiency in data visualization, reporting tools, and performance metrics.
- Experience in strategic planning, process optimization, and leading operational initiatives.
- Excellent communication and stakeholder management skills, with demonstrated ability to influence senior leadership.
- Experience with CRM systems, sales automation tools, and ERP platforms.
- Ability to operate