Customer Service Advisor
3 days ago
**START DATE: 28/01/2025 (APPROXIMATELY)**
**YOU MUST HAVE A LAPTOP/PC FOR THIS ROLE WITH A MINIMUM 15INCH SCREEN. THE ROLE IS 5 DAYS PER WEEK (40 hours). Weekend work may/will be required.**
**You must complete the assessments to be considered for this role.**
Excevo is a leading B2B technology and outsourcing service provider company based out of England providing business and technical expertise to the global online industry.
Excevo offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to support out clients.
**Key Responsibilities**:
- Handling customer queries on Web Chat, E-mails and Social Media as per company procedure
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
**Key Performance Indicators**:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes Work collaboratively with the team
**Qualifications**
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
- Positive attitude
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Job Location: Remote **(Anywhere in India)**
Pay: ₹258.73 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Overtime pay
Application Question(s):
- Do you have a Laptop/PC (MINIMUM 15.6INCH SCREEN) with Internet Access?
- Are you currently employed?
- Do you have experience with any of the following platforms, Freshdesk, Gorgias or Shopify.
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 4 years (required)
**Language**:
- English (required)
Work Location: Remote
Expected Start Date: 28/01/2025
- 
					
						Customer Service Advisor
3 days ago
Remote, India RWUK GROUP OPERATIONS LTD Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCustomer Service Agent (Chat/Email Process)START DATE: 25/09/2025 (APPROXIMATELY)YOU MUST HAVE A LAPTOP/PC FOR THIS ROLE WITH A MINIMUM 15INCH SCREEN. THE ROLE IS 5 DAYS PER WEEK hours). Weekend work may/will be required.You must complete the assessments to be considered for this role.Excevo is a leading B2B technology and outsourcing service provider...
 - 
					
						Female Advisor
3 days ago
Remote, India The Kara group Full timeWe are looking to hire an outgoing and customer-oriented sales advisor to drive sales and ensure that customers have a pleasant shopping experience. The sales advisor’s responsibilities include greeting customers upon their arrival, offering assistance, taking inventory of store products, and bagging customers' purchases. You should also be able to...
 - 
					
						Program Advisor Us
1 week ago
Remote, India EXPRESSIONS LEARNING RESOURCES PRIVATE LIMITED Full time**Role Name: Program Advisor - Us** Working Days 5.5 Days (Monday 3.30 Am - 8 Am(0.5), Monday 9.30 Pm the week starts (5) Shift Timing 9.30 PM - 8 AM (US Shift) Mode of Work: Remote Retention Bonus 50K paid after 6 months Incentives: 55K Avg per month (Uncapped) Responsibility: **Job Description**: Role Name: Program Advisor - US Working Days 5.5...
 - 
					
						Customer Service Quality Executive
1 week ago
Remote, India Tacterial Consulting Full time ₹ 2,50,000 - ₹ 6,00,000 per yearWhere Your Passion Meets Purpose: Empowering Millions through InsuranceWhat's Ditto?At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and...
 - 
					
						Travel Advisor
2 weeks ago
Remote, India Boni Full timeWe are seeking a passionate and knowledgeable **Travel Advisor** to help customers find and book the best travel experiences. In this role, you’ll assist with trip planning, recommend personalized options, and provide exceptional support to ensure seamless travel arrangements. If you love exploring destinations and creating memorable experiences for...
 - 
					
						Virtual Account Advisor
2 weeks ago
Remote, India ETOUCH SYSTEMS CORPORATION Full time US$ 40,000 - US$ 60,000 per yearJob Title: Virtual Account Advisor (Entry Level)Location: Remote – United StatesJob Type: Full-TimeOverviewWe're looking for proactive and customer-focused individuals to join our team as Virtual Account Advisors. This entry-level role is perfect for anyone who wants to develop experience in client support, account coordination, and administrative work —...
 - 
					
						Sales Advisor
2 weeks ago
Remote, India Kotik Foundation Full timeCompany: Kotik Foundation **Location**: Remote **Position**: Sales Advisor **Type**: Commission-Based About Kotik Foundation The Kotik Foundation is a non-profit organization dedicated to uplifting underprivileged communities through a range of support programs including healthcare, education, food security, and women’s health initiatives. Established...
 - 
					
						Tax Advisor
1 week ago
Remote, India Glocal Pinnacle Solutions Pvt Ltd Full time**Role**:UK Tax Advisor **Location**: [Specify location or indicate remote/hybrid working arrangement] **Reports** To: Tax Manager / Partner Position Overview: We are seeking a knowledgeable and detail-oriented UK Tax Advisor to join our dynamic tax team. You will play a pivotal role in guiding clients on critical tax matters including decisions around...
 - 
					
						Telesales Advisor
6 days ago
Remote, India Back2Study Full time**Job Title: Tele Sales Advisor** **Job Type**: Remote **Overview**: We are seeking a dynamic and enthusiastic Customer Support Representative to join our sales team. As a Customer Support Representative, you will be responsible for generating leads, closing soft sales deals over the phone, and maintaining good customer relationships. This role requires...
 - 
					
						Senior Advisor
1 week ago
Remote, India Emilo Beaufort Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSenior Advisor – Luxury Hair ExtensionsAn Exclusive Opportunity for Industry VisionariesAbout Emilio BeaufortEmilio Beaufort represents the pinnacle of luxury in the hair extension industry. We are not simply selling products—we are crafting transformative experiences rooted in authenticity, artistry, and uncompromising quality. Going to operate globally...